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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert / AXELOS
Exam Name:	ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Available Languages:	French, Italian, Chinese, English, German, Portuguese (Brazil), Polish, Japanese
Passing Score:	70% (28 out of 40)
Exam Price:	$350 - $450 USD
Exam Duration:	90 (113 for non-native English speakers)
Certificate Validity Period:	3 years
Exam Format:	Multiple Choice, Closed Book
Related Certifications:	ITIL 4 Foundation ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Managing Professional ITIL 4 Specialist: High Velocity IT
Real Exam Qty:	40
Recommended Training:	PeopleCert Official eLearning
Exam Registration:	PeopleCert Official Registration
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored / Onsite, Closed book
Pre Condition:	ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 4	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 5	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q38-Q43):

NEW QUESTION # 38
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?

Answer:

Explanation:
Integrating supplier activities into organization's value streams

NEW QUESTION # 39
what should be included in an organization's approach to risk management

A. nothing
B. an approach to ensuring that risk management is continually aligned with objectives

Answer: B

NEW QUESTION # 40
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?

A. Integrating supplier activities into the organization's value streams
B. Training internal employees to work with the supplier
C. Conducting regular performance audits of the supplier
D. Setting stricter service-level expectations with the supplier

Answer: A

NEW QUESTION # 41
Which is intended to help an organization adopt and adapt ITIL guidance?

A. Practices
B. The four dimensions of service management
C. The service value chain
D. The guiding principles

Answer: D

NEW QUESTION # 42
What should be done FIRST when designing a customer journey?

Answer:

Explanation:
Defining the desired outcome and the value proposition

NEW QUESTION # 43
......

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