Latest Updated Salesforce Slack-Admn-201 Test Duration: Salesforce Certified Slack Administrator - Slack-Admn-201 Mock Exam

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| Section | Weight | Objectives |
|---|
| Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design
|
| Enabling Slack Success | 15% | - Adoption strategy and best practices - Optimization and training - Analytics and usage measurement
|
| Security | 15% | - Data protection and retention policies - Audit and monitoring - Security governance and compliance
|
| Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies
|
| Fundamentals | 9% | - User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards
|
| App Administration | 10% | - App installation and configuration - Workflow Builder usage - Integration management
|
| User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management
|
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Salesforce Certified Slack Administrator Sample Questions (Q136-Q141):
NEW QUESTION # 136
You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility.
In which situation would a private channel best suit the needs of the teams involved?
- A. Your organization is globally distributed and would like to create a channel specific to events occurring at your organization's headquarters location.
- B. A cross-functional team would like to explore new ideas for providing customer value on a new product line.
- C. A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of role requirements, compensation, and candidate information.
- D. A team within your organization has announced that they're kicking off a new project and will need a channel to collaborate.
Answer: C
Explanation:
Slack recommends:
"Private channels are best for sensitive discussions such as hiring, compensation, or any confidential information that should not be visible to all workspace members." Projects (B), brainstorming (C), and event announcements (D) are usually better suited for public channels to maximize visibility.
(Reference: Slack Administration Study Guide - When to Use Private Channels)
-
NEW QUESTION # 137
You're a Slack admin for SealBox, a company specializing in waterproof laptop cases. In preparation for a new product launch, SealBox partners with an advertising agency, Ad Heroes Inc. You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel is disconnected.
What will happen once the channel is disconnected? (Select the best answer.)
- A. All organizations will retain full access to the channel's history and can continue to use it as normal.
- B. The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.
- C. Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.
- D. Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.
Answer: B
Explanation:
When a Slack Connect channel is disconnected:
"Each organization will keep an archived copy of the channel. All messages and files shared by members of both organizations remain accessible to each organization's members." Neither side can continue posting after disconnection - the channel is archived.
(Reference: Slack Administration Study Guide - Managing Slack Connect Disconnections)
-
NEW QUESTION # 138
You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
- A. When a Multi-Channel Guest is invited into one of the company's workspaces.
- B. When working with contractors in a Slack Connect channel.
- C. When sensitive information is placed in the incorrect channel and shared with other users.
Answer: C
Explanation:
Slack EKM guidelines specify:
"If sensitive information is exposed improperly (for example, shared in the wrong channel), you can revoke the encryption key, making that content permanently inaccessible." Guests (A) or contractors in Slack Connect (B) are expected collaboration contexts and do not warrant revoking keys unless data leakage happens.
(Reference: Slack Administration Study Guide - Enterprise Key Management (EKM) Operations)
-
NEW QUESTION # 139
You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?
- A. Several members in the channel are also communicating by direct message (DM).
- B. Members of the workspace do not wish to be notified of new content in the channel.
- C. Channel membership is low; in the single digits.
- D. Channel members need to share sensitive files which should not be accessible by the wider workspace.
Answer: D
Explanation:
Slack best practices state:
"If channel content needs to become more sensitive or confidential, converting a public channel to private helps control access to information." Low membership (B) or duplicate conversations (C) are not valid reasons. Notification preference (A) does not relate to confidentiality.
(Reference: Slack Administration Study Guide - Guidelines for Converting Channels)
-
NEW QUESTION # 140
Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.
Current situation:
* Marketing team: one workspace with hundreds of channels and customizations.
* Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.
What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)
- A. Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as
"Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is. - B. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.
- C. Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
- D. Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.
Answer: A
Explanation:
Slack recommends:
"When moving to Enterprise Grid, consolidate where possible but avoid unnecessary disruption. Rename and rebrand workspaces appropriately while keeping existing structures when they serve their users well." This keeps the marketing team undisturbed and consolidates sales into one clean, unified workspace.
(Reference: Slack Administration Study Guide - Enterprise Grid Migration Strategy)
NEW QUESTION # 141
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