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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Branding, Personalization, and Content15%- Content management and CMS integration
- Personalization and targeted content
- Branding and layout customization
Topic 2: Customization Considerations and Limitations7%- Performance and scalability
- Declarative vs programmatic options
- Limits and governor considerations
Topic 3: Adoption and Analytics5%- Moderation and community governance
- Reporting and dashboards
- Engagement and adoption strategies
Topic 4: User Creation and Authentication13%- External user activation and permissions
- Single Sign-On and identity providers
- User provisioning methods
Topic 5: Templates and Themes10%- Theme customization and design
- Template selection and configuration
- Lightning and Visualforce options
Topic 6: Experience Cloud Basics8%- Experience types and use scenarios
- Platform capabilities and limitations
- Use cases and benefits of Experience Cloud
Topic 7: Sharing, Visibility, and Licensing17%- License types and allocation
- Sharing rules and external visibility
- Data access and security model
Topic 8: Administration, Setup, and Configuration25%- PRM and service integration
- Site setup and activation
- Deployment and migration

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q59-Q64):

NEW QUESTION # 59
Which three topic types can be used in an Aura site?
Choose 3 answers

Answer: A,C,E

Explanation:
Three topic types that can be used in an Aura site are:
* Standard Topic. This is atopic that is created by users or administrators and assigned to content, such as posts, files, or articles. Users can follow or unfollow standard topics and see the related content on the topic detail page.
* Featured Topic. This is a topic that is selectedby administrators to highlight important or popular content on the site. Featured topics appear on the home page or on the topic catalog page of the site.
* Navigational Topic. This is a topic that is used to organize content into categories or subcategories on the site. Navigational topics appear on the navigation menu of the site and allow users to browse content by topic.


NEW QUESTION # 60
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customerusers.
Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers

Answer: A,B

Explanation:
To grant access to each customer to only one site, UC should create a permission set and select a permission set for a given site. A permission set is a collection of settings and permissions that give users access to various tools and functions. UC can create a permission set for each site that specifies the site access and the object permissions for the customer users. UC can then select a permission set for a given site in the Experience Builder, which will assign the permission set to all new and existing users of that site.


NEW QUESTION # 61
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

Answer: A

Explanation:
To configure the chat functionality, the administrator should use the Chat Agent Guided Setup Flow and Service Console. Chat is a feature that allows customers to chat live with support agents from an Experience Cloud site. The Chat Agent Guided Setup Flow is a tool that walks you through the steps of setting up chat, such as creating chat buttons, chat deployments, chat queues, and chat skills. The Service Console is a workspace that allows agents to manage multiple chat sessions, view customer information, and access other tools and resources.


NEW QUESTION # 62
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has appliedcriteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers

Answer: B,C,D

Explanation:
Three visibility options available in Experience Cloud are Audience, None, and Default. Visibility options allowyou to control who can see a page or a component on your Experience Cloud site. Audience is an option that allows you to display a page or a component only to users who belong to a specific audience. An audience is a group of users who share common attributes, such as profile, location, or language. None is an option that allows you to hide a page or a component from all users. Default is an option that allows you to display a page or a component to all users who have access to the site.


NEW QUESTION # 63
DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.
Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?
Choose 3 answers

Answer: A,B,C

Explanation:
Branding sets allow theadministrator to define the colors, fonts, logos, and images for different parts of the site, such as the header, footer, and body. Page variations allow the administrator to create different versions of a page with different layouts, components, and content. Audience targeting allows the administrator to create audiences based on user attributes, such as profile or company name, and display different branding sets or page variations to different audiences within the same site.


NEW QUESTION # 64
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