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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: The Intelligent Enterprise	<=10%	- Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy
Topic 2: SAP Commerce Cloud	11-20%	- Storefront and catalog management - Order management - Commerce solution architecture
Topic 3: SAP Customer Data Solutions	11-20%	- Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation)
Topic 4: SAP Sales Cloud and SAP Service Cloud	11-20%	- Integration with back-end systems - Sales process configuration - Service ticket workflows
Topic 5: Managing Clean Core	<=10%	- Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions
Topic 6: SAP Integration Suite	11-20%	- Integration strategy and architecture - Cloud Integration capabilities - Open Connectors - API Management
Topic 7: Extensibility in SAP CX Solutions	11-20%	- In-app extensibility - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build)
Topic 8: SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Customer segmentation - Marketing automation strategies - Campaign management

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Sample C_C4HCX Test Online - SAP C_C4HCX Detailed Study Dumps: SAP Certified - Solution Architect - SAP Customer Experience Pass Certainly

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q59-Q64):

NEW QUESTION # 59
Which routing rules for tickets or cases are offered by SAP Service Cloud?
Note: There are 2 correct answers to this question.

A. To an employee
B. To an outbound channel
C. To a queue
D. To a team

Answer: A,D

NEW QUESTION # 60
Which of the following suite qualities is supported by SAP Master Data Integration?

A. End-to-end business blueprints
B. Aligned domain models
C. Embedded and cross-product analytics
D. Coordinated lifecycle management

Answer: B

NEW QUESTION # 61
You would like to quickly get started using SAP Customer Identity and Access Management for B2B. Which sequence of steps is correct?

A. Initial setup * Creating an organization * Accessing the Delegated Admin UI * Getting the authorization decision
B. Initial setup * Getting the authorization decision * Accessing the Delegated Admin UI * Creating an organization
C. Accessing the Delegated Admin UI * Initial setup * Creating an organization * Getting the authorization decision
D. Initial setup * Accessing the Delegated Admin UI * Creating an organization * Getting the authorization decision

Answer: A

NEW QUESTION # 62
You want to adapt reports in SAP Sales Cloud using standard functionality.
What options are available to you?
Note: There are 3 correct answers to this question.

A. Design an SAP HANA view.
B. Run real-time queries to external databases.
C. Create a data source.
D. Create a custom key figure.
E. Design a report view.

Answer: C,D,E

NEW QUESTION # 63
How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

A. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
B. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
C. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
D. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.
E. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.

Answer: A,B,C

NEW QUESTION # 64
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