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| Section | Objectives |
|---|---|
| Topic 1: Conducting an Audit | - Audit execution
|
| Topic 2: Information Security Management System (ISMS) based on ISO/IEC 27001 | - ISO/IEC 27001 requirements (Clauses 4–10)
|
| Topic 3: Fundamentals of Information Security Auditing | - Audit principles based on ISO 19011
|
| Topic 4: Closing the Audit | - Audit reporting and follow-up
|
| Topic 5: Planning and Initiating an Audit | - Audit program and planning activities
|
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NEW QUESTION # 185
在發生資訊安全事件時，應遵守系統使用者的角色和責任，但以下情況除外：
Answer: C
Explanation:
The role and responsibility that system users should not observe in the event of an information security incident is D: make the information security incident details known to all employees. This is not a proper role or responsibility for system users, as it could cause unnecessary panic, confusion or speculation among employees who are not involved in the incident response process. It could also compromise the confidentiality and integrity of the incident information, which could be sensitive or confidential in nature. Making the information security incident details known to all employees could also violate the information security policies and procedures of the organization, which may require a certain level of discretion and confidentiality when dealing with incidents. The other roles and responsibilities are correct, as they describe what system users should do in the event of an information security incident, such as reporting the incident to the Servicedesk (A), preserving evidence if necessary (B), and cooperating with investigative personnel if needed
. These roles and responsibilities help to ensure a quick, effective and orderly response to information security incidents. ISO/IEC 27001:2022 requires the organization to implement procedures for reporting and managing information security incidents (see clause A.16.1). References: CQI & IRCA Certified ISO/IEC
27001:2022 Lead Auditor Training Course, ISO/IEC 27001:2022 Information technology - Security techniques - Information security management systems - Requirements, What is Information Security Incident Management?
NEW QUESTION # 186
場景 9：Techmanic 是一家比利時公司，成立於 1995 年，目前在布魯塞爾運作。它提供 IT 諮詢、軟體設計和硬體/軟體服務，包括部署和維護。該公司服務於公共服務、金融、電信、能源、醫療保健和教育等行業。作為一家以客戶為中心的公司，它優先考慮建立牢固的客戶關係並引領安全實踐。
Techmanic 已獲得 ISO/IEC 27001 認證一年，並對此認證感到自豪。在認證審核期間，審核員發現其 ISMS 實施上存在一些不一致之處。由於觀察到的情況並不影響其 ISMS 實現預期結果的能力，因此在審計師遠端跟進根本原因分析和糾正措施後，Techmanic 獲得了認證。的遵守情況。認識持續改進的價值並從過去的評估中學習。 Techmanic 實施了審查先前的監督審計報告的做法。這種積極主動的方法不僅有助於識別和解決潛在的不合格情況，而且還旨在簡化 IT 諮詢領域的重新認證流程。
監督審核期間，發現了多處不符合項。 ISMS 繼續滿足 ISO/IEC 27001*s 的要求，但根據內部稽核員的報告，Techmanic 未能解決與託管服務相關的不符合問題。此外，內部稽核報告存在多處不一致之處，這使人們對內部稽核師在託管服務審計過程中的獨立性產生了質疑。基於此，延期認證未獲核准。因此。 Techmanic 請求轉移到另一個認證機構。同時，該公司向客戶發布聲明稱，ISO/IEC 27001 認證涵蓋 IT 服務以及託管服務。
根據上述情景，回答以下問題：
下列哪一個選項是內部稽核程序不允許的？
Answer: A
Explanation:
Comprehensive and Detailed In-Depth
C . Correct answer:
Internal audits detect nonconformities but do not actively prevent them.
A . Incorrect:
Internal audits verify corrective actions.
B . Incorrect:
Technology can reduce manual tasks in internal audits.
Relevant Standard Reference:
NEW QUESTION # 187
您的組織目前正在尋求 ISO/IEC27001:2022 認證。您剛剛獲得內部 ISMS 審核員資格，ICT 經理希望利用您新獲得的知識來協助他設計資訊安全事件管理流程。
他確定了計劃流程中的以下階段，並要求您確認它們應按哪個順序出現。
Answer:
Explanation:
Explanation:
Step 1 = Incident logging Step 2 = Incident categorisation Step 3 = Incident prioritisation Step 4 = Incident assignment Step 5 = Task creation and management Step 6 = SLA management and escalation Step 7 = Incident resolution Step 8 = Incident closure The order of the stages in the information security incident management process should follow a logical sequence that ensures a quick, effective, and orderly response to the incidents, events, and weaknesses. The order should also be consistent with the best practices and guidance provided by ISO/IEC 27001:2022 and ISO
/IEC 27035:2022. Therefore, the following order is suggested:
* Step 1 = Incident logging: This step involves recording the details of the potential incident, event, or weakness, such as the date, time, source, description, impact, and reporter. This step is important to provide a traceable record of the incident and to facilitate the subsequent analysis and response. This step is related to control A.16.1.1 of ISO/IEC 27001:2022, which requires the organization to establish responsibilities and procedures for the management of information security incidents, events, and weaknesses. This step is also related to clause 6.2 of ISO/IEC 27035:2022, which provides guidance on how to log the incidents, events, and weaknesses.
* Step 2 = Incident categorisation: This step involves determining the type and nature of the incident, event, or weakness, such as whether it is a hardware issue, network issue, or software issue. This step is important to classify the incident and to assign it to the appropriate resolver or team. This step is related to control A.16.1.2 of ISO/IEC 27001:2022, which requires the organization to report information security events and weaknesses as quickly as possible through appropriate management channels. This step is also related to clause 6.3 of ISO/IEC 27035:2022, which provides guidance on how to categorize the incidents, events, and weaknesses.
* Step 3 = Incident prioritisation: This step involves assessing the severity and urgency of the incident, event, or weakness, and classifying it as critical, high, medium, or low. This step is important to prioritize the incident and to allocate the necessary resources and time for the response. This step is related to control A.16.1.3 of ISO/IEC 27001:2022, which requires the organization to assess and prioritize information security events and weaknesses in accordance with the defined criteria. This step is also related to clause 6.4 of ISO/IEC 27035:2022, which provides guidance on how to prioritize the incidents, events, and weaknesses.
* Step 4 = Incident assignment: This step involves passing the incident, event, or weakness to the individual or team who is best suited to resolve it, based on their skills, knowledge, and availability.
This step is important to ensure that the incident is handled by the right person or team and to avoid delays or confusion. This step is related to control A.16.1.4 of ISO/IEC 27001:2022, which requires the organization to respond to information security events and weaknesses in a timely manner, according to the agreed procedures. This step is also related to clause 6.5 of ISO/IEC 27035:2022, which provides guidance on how to assign the incidents, events, and weaknesses.
* Step 5 = Task creation and management: This step involves identifying and coordinating the work needed to resolve the incident, event, or weakness, such as performing root cause analysis, testing solutions, implementing changes, and documenting actions. This step is important to ensure that the incident is resolved effectively and efficiently, and that the actions are tracked and controlled. This step is related to control A.16.1.5 of ISO/IEC 27001:2022, which requires the organization to apply lessons learned from information security events and weaknesses to take corrective and preventive actions. This step is also related to clause 6.6 of ISO/IEC 27035:2022, which provides guidance on how to create and manage the tasks for the incidents, events, and weaknesses.
* Step 6 = SLA management and escalation: This step involves ensuring that any service level agreements (SLAs) are adhered to while the resolution is being implemented, and that the incident is escalated to a higher level of authority or support if a breach looks likely or occurs. This step is important to ensure that the incident is resolved within the agreed time frame and quality, and that any deviations or issues are communicated and addressed. This step is related to control A.16.1.6 of ISO
/IEC 27001:2022, which requires the organization to communicate information security events and weaknesses to the relevant internal and external parties, as appropriate. This step is also related to clause 6.7 of ISO/IEC 27035:2022, which provides guidance on how to manage the SLAs and escalations for the incidents, events, and weaknesses.
* Step 7 = Incident resolution: This step involves applying a temporary workaround or a permanent solution to resolve the incident, event, or weakness, and restoring the normal operation of the information and information processing facilities. This step is important to ensure that the incident is resolved completely and satisfactorily, and that the information security is restored to the desired level.
This step is related to control A.16.1.7 of ISO/IEC 27001:2022, which requires the organization to identify the cause of information security events and weaknesses, and to take actions to prevent their recurrence or occurrence. This step is also related to clause 6.8 of ISO/IEC 27035:2022, which provides guidance on how to resolve the incidents, events, and weaknesses.
* Step 8 = Incident closure: This step involves closing the incident, event, or weakness, after verifying that it has been resolved satisfactorily, and that all the actions have been completed and documented.
This step is important to ensure that the incident is formally closed and that no further actions are required. This step is related to control A.16.1.8 of ISO/IEC 27001:2022, which requires the organization to collect evidence and document the information security events and weaknesses, and the actions taken. This step is also related to clause 6.9 of ISO/IEC 27035:2022, which provides guidance on how to close the incidents, events, and weaknesses.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements1
* PECB Candidate Handbook ISO/IEC 27001 Lead Auditor2
* ISO 27001:2022 Lead Auditor - PECB3
* ISO 27001:2022 certified ISMS lead auditor - Jisc4
* ISO/IEC 27001:2022 Lead Auditor Transition Training Course5
* ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy6
* ISO/IEC 27035:2022, Information technology - Security techniques - Information security incident management
NEW QUESTION # 188
情境9
CloudFort是一家小型網路公司，提供網路安全、雲端運算和虛擬化解決方案。該公司近期通過了基於ISO/IEC 27001標準的資訊安全管理系統(ISMS)認證，使其知名度大幅提升，也印證了CloudFort營運的成熟度。
CloudFort 透過進行內部審計，持續審查並改善其安全控制措施以及資訊安全管理系統 (ISMS) 的整體有效性和效率。鑑於公司規模以及對更高客觀性的需求，高階主管決定將內部稽核職能外包，以確保內部稽核獨立於被審計活動，並在 ISMS 的持續改進中發揮諮詢作用。
在完成初步認證審核後，該公司成立了一個專門負責資料儲存解決方案的新部門。該部門提供針對資料中心最佳化的路由器和交換機，以及基於軟體的網路設備，例如網路虛擬化和網路安全設備。由於新部門的成立，CloudFort啟動了風險評估流程和內部稽核。內部審計結果證實了新流程和控制措施的有效性和高效性。
在確認新部門完全符合 ISO/IEC 27001 要求後，高階主管決定將其納入認證範圍。他們向認證機構提交了擴大認證範圍的申請，以確保該部門的流程和安全措施與整體資訊安全管理系統 (ISMS) 完全一致。
在首次認證審核一年後，認證機構對CloudFort的資訊安全管理系統(ISMS)進行了第二次審核。此次審核旨在確定CloudFort的ISMS是否符合ISO/IEC 27001標準的特定要求，並確保ISMS持續改善。審核團隊確認，已認證的ISMS符合標準要求。然而，新部門引入的變更對整個管理系統的運作方式產生了重大影響，需要對現有流程和控制措施進行更新。
此外，儘管CloudFort申請擴大認證範圍，但未能及時向認證機構提供新部門對資訊安全管理系統(ISMS)影響的最新資訊。因此，CloudFort的認證被暫停。
問題
CloudFort 請求擴大認證範圍，將新部門納入其中。您如何對這種情況進行分類？請參考場景 9。
Answer: A
Explanation:
This situation is acceptable, making option B the correct answer. ISO/IEC 17021-1 and ISO/IEC 27006 explicitly allow certified organizations to request an extension of the certification scope after initial certification. It is common and fully permissible for organizations to begin with a limited or reduced scope and later expand it as the ISMS matures, business operations grow, or new departments are created.
ISO/IEC 27001 does not require the full organization to be included in the initial certification scope. Instead, it requires the scope to be clearly defined, documented, and controlled. When CloudFort created a new department, it correctly initiated a risk assessment and internal audit, and then formally requested a scope extension from the certification body. This demonstrates alignment with ISO requirements and good ISMS governance.
Option A is incorrect because scope extensions do not require a full recertification audit unless the certification body determines that the changes are so extensive that they fundamentally alter the ISMS. Option C is also incorrect because expanding the scope does not automatically require a complete re-audit of the entire organization; the certification body typically performs a focused extension audit covering the new scope elements and their interaction with the existing ISMS.
The suspension in Scenario 9 occurred not because the scope extension request was unacceptable, but because CloudFort failed to provide timely and sufficient information to the certification body regarding the impact of the new department. The act of requesting a scope extension itself was appropriate and acceptable.
NEW QUESTION # 189
您是一位經驗豐富的 ISMS 審核員，在一家提供 ICT 回收服務的組織中進行第三方監督審核。公司不再需要的ICT設備由組織處理。它要么被重新調試並重複使用，要么被安全地銷毀。
您注意到房間角落的長凳上有兩台伺服器。兩者的項目上都貼有伺服器名稱、IP 位址和管理員密碼的貼圖。您向 ICT 經理詢問這些物品，他告訴您這些物品是昨天從一位老客戶那裡收到的一批貨物的一部分。
您應該採取哪一項行動？
Answer: E
Explanation:
According to ISO 27001:2022 clause 8.1.4, the organisation shall ensure that externally provided processes, products or services that are relevant to the information security management system are controlled. This includes implementing appropriate contractual requirements related to information security with external providers, such as customers who send ICT equipment for reclamation12 In this case, the organisation offers ICT reclamation services, which involves processing customer ICT equipment that may contain sensitive or confidential information. The organisation should have a process in place to ensure that the customer ICT equipment is handled securely and in accordance with the customer's information security requirements. The process should include steps such as verifying the customer's identity and authorisation, checking the inventory and condition of the equipment, removing or destroying any labels or stickers that contain information about the equipment or the customer, wiping or erasing any data stored on the equipment, and documenting the actions taken and the results achieved12 The fact that the auditor noticed two servers on a bench with stickers that reveal the server's name, IP address and admin password indicates that the process for dealing with incoming shipments relating to customer IT security is not effective or not followed. This could pose a risk of unauthorised access, disclosure, or modification of the customer's information or systems. Therefore, the auditor should note the audit finding and check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:202212 The other actions are not appropriate for the following reasons:
A . Asking the ICT Manager to record an information security incident and initiate the information security incident management process is not appropriate because this is not an information security incident that affects the organisation's own information or systems. An information security incident is defined as a single or a series of unwanted or unexpected information security events that have a significant probability of compromising business operations and threatening information security12 In this case, the information security event affects the customer's information or systems, not the organisation's. Therefore, the organisation should follow the process for dealing with incoming shipments relating to customer IT security, not the process for information security incident management.
C . Recording what the auditor has seen in the audit findings, but taking no further action is not appropriate because this would not address the root cause or the impact of the issue. The auditor has a responsibility to verify the effectiveness and compliance of the organisation's information security management system, and to report any nonconformities or opportunities for improvement12 Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
D . Raising a nonconformity against control 5.31 Legal, statutory, regulatory and contractual requirements is not appropriate because this control is not relevant to the issue. Control 5.31 requires the organisation to identify and comply with the legal, statutory, regulatory and contractual requirements that are applicable to the information security management system12 In this case, the issue is not about the organisation's compliance with the legal, statutory, regulatory and contractual requirements, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
E . Raising a nonconformity against control 8.20 'network security' (networks and network devices shall be secured, managed and controlled to protect information in systems and applications) is not appropriate because this control is not relevant to the issue. Control 8.20 requires the organisation to secure, manage and control its own networks and network devices to protect the information in its systems and applications12 In this case, the issue is not about the organisation's network security, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
F . Asking the auditee to remove the labels, then carry on with the audit is not appropriate because this would not address the root cause or the impact of the issue. The auditor should not interfere with the auditee's operations or suggest corrective actions during the audit, as this would compromise the auditor's objectivity and impartiality12 The auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
Reference:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2
NEW QUESTION # 190
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