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| Section | Weight | Objectives |
|---|---|---|
| Requirements Gathering | 20% | - Describe techniques for eliciting requirements (interviews, workshops, observation) - Translate business needs into Appian-specific requirements - Document and validate business requirements - Identify and manage requirement dependencies and constraints - Identify key stakeholders and their roles in the requirements process |
| Introduction to the Appian Platform | 24% | - Describe common Appian use cases (platform capabilities) - Design the user experience (in collaboration with the development team) - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Recognize different Appian user experiences - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize role-based application security - Identify the purpose of each Appian object - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) |
| Business Process Modeling | 20% | - Describe the benefits of creating a future state process model with SMEs - Specify which nodes would or would not be used in a given scenario - Illustrate the best method to clearly define user roles when creating a process model diagram - Explain the most common gateway types in the Appian Process Modeler - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Identify automation opportunities from a given process - Identify common Business Process Model Notation (BPMN) elements |
| User Story Creation | 14% | - Illustrate the standard user story format - Identify the story status (e.g., Draft, Defined, Done) - Categorize user stories and collect appropriate requirements based on categorization - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Work with the Product Owner in managing product backlog |
| Appian Software Development Lifecycle (SDLC) | 22% | - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Identify use cases for various environments - Evaluate the test scenario before user acceptance testing (UAT) - Differentiate between various stages of the Appian SDLC - Explain the different agile scrum ceremonies - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Recognize the roles and associated responsibilities of team members |
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NEW QUESTION # 21
During which sprint ceremony will your team celebrate things that worked well, and identify specific actions the team may take to improve?
Answer: C
Explanation:
The Retrospective Meeting is the sprint ceremony where the team reflects on the past sprint. The purpose of this meeting is to celebrate things that worked well and identify areas for improvement. The team discusses what went well, what could be improved, and what actions to take in the next sprint to enhance performance.
Retrospective Meeting Overview:
The Retrospective occurs at the end of each sprint.
It is an opportunity for the team to reflect on the sprint's successes and challenges, fostering continuous improvement.
Why Not Other Options?:
A . Sprint Planning: Focuses on defining the work for the upcoming sprint, not on reflection.
B . Sprint Review: Involves demonstrating the work completed during the sprint to stakeholders, not internal reflection.
C . Daily Stand-up: A brief daily meeting to discuss progress, blockers, and plans, but not for retrospective analysis.
References:
Appian Agile Practices Guide: Retrospective Meeting
The Retrospective Meeting is essential for maintaining a healthy Agile process by continuously learning and adapting.
NEW QUESTION # 22
You need to draft user stories.
What are the three most important requirements to collect?
Answer: A,C,E
Explanation:
When drafting user stories, the most important requirements to collect are those that directly impact the functionality, security, and user experience of the application. These elements ensure that the application not only meets the user's needs but also adheres to best practices in development.
Security (A):
Ensuring that the application is secure is paramount. Security requirements define how user data is protected and how access is controlled within the system.
This includes authentication, authorization, data encryption, and compliance with relevant regulations.
Process Workflow Steps (B):
Understanding the specific steps involved in the process is crucial for accurately capturing how the application should function.
Detailed workflow steps ensure that the application automates and supports the business process as intended.
User Experience (E):
The user experience (UX) defines how users interact with the application, including the interface design, ease of use, and overall satisfaction.
Capturing UX requirements ensures that the application is intuitive and meets the users' needs.
Why Not Other Options?:
C . Report Filters: While important, they are more specific to reporting functionality and not always a core component of every user story.
D . Branding: Branding requirements are typically considered during the design phase, but they are less critical in the functional drafting of user stories.
References:
Appian Documentation on Gathering Requirements: Requirements Gathering in Appian Focusing on security, process workflow, and user experience ensures that the application is robust, effective, and user-friendly.
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NEW QUESTION # 23
Users expressed that only managers should be able to see information related to a business object.
How should you translate this requirement into a user story?
Answer: C
Explanation:
The correct way to translate the requirement into a user story is to focus on the manager's ability to access and navigate the information related to the business object. This user story follows the standard format: "As a [role], I need to [action] so that [benefit]." In this case, the story captures the manager's need to view and interact with specific data.
User Story Format:
Role: Manager
Action: Ability to see and navigate a record type
Benefit: Ensures managers have the necessary access to perform their job duties Why Not Other Options?:
B . Focuses on building security options rather than the manager's need to access data.
C . Is vague and does not follow the standard user story format.
D . Focuses on group membership but is less specific about the action the manager needs to perform.
References:
Appian Documentation on User Stories: Writing User Stories
Using the correct user story format ensures that the development team clearly understands the requirement and how it benefits the end user.
NEW QUESTION # 24
A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?
Answer: B
Explanation:
A records-centric design is the best approach to address this use case in Appian. This design allows users to interact with data through a central record type, with related actions enabling them to perform tasks like uploading documents, sending communications, and approving cases at any time or out of order.
Records-Centric Design:
This approach centralizes all related data and actions around a specific record type.
Users can trigger related actions such as document uploads or approvals directly from the record, ensuring flexibility and a user-friendly interface.
Why Not Other Options?:
A and B. Reports and dashboards are useful for visualizing data but are not as flexible for handling the ad-hoc and out-of-order activities described.
C . A sequential workflow is too rigid for a process where tasks need to be done out of order.
References:
Appian Documentation on Records: Records in Appian
Appian Community Success Guide: Designing Record-Centric Applications
A records-centric approach leverages Appian's strengths, providing a flexible and intuitive solution for complex workflows.
NEW QUESTION # 25
A team of employees manages invoice processing and payments for their organization.
Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and logs the payments manually in a shared spreadsheet.
Where is the best opportunity for automation in this manual process?
Answer: C
Explanation:
The best opportunity for automation in the manual process described is to leverage Optical Character Recognition (OCR) and workflow tools. OCR can automatically extract data from the invoices received via email, and the workflow tools can automate the review process, checking the data for accuracy, processing payments, and prompting employees only when exceptions are found.
OCR and Workflow Tools Overview:
OCR technology converts the text in scanned documents or images into machine-readable data, which can be automatically processed.
Workflow tools in Appian can then route the extracted data through a series of steps, automating tasks like data entry, validation, and payment processing.
Automating these steps reduces manual effort, minimizes errors, and ensures that invoices are processed more efficiently.
Why Not Other Options?:
A . Robotic Process Automation (RPA) for thank you messages: This is a less critical part of the process and does not significantly reduce manual work.
B . Creating a task for manual input: This still involves manual data entry, which does not fully utilize automation potential.
C . Macro in the shared spreadsheet: This provides minimal automation and doesn't address the root of the problem, which is manual data entry.
References:
Appian Documentation on OCR Integration: OCR in Appian
Appian Workflow Automation Guide: Automating Processes in Appian
By using OCR and workflow tools, the organization can significantly reduce manual processing time and increase the accuracy of invoice handling.
NEW QUESTION # 26
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