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| Section | Weight | Objectives |
|---|---|---|
| Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Configure Products, Price Books, Quotes, and multi-currency settings - Build end-to-end sales processes from Lead to Close |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Consulting Practices | 14% | - Facilitate successful engagements and adoption - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design |
| Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions |
| Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
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NEW QUESTION # 115
Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.
What should the consultant recommend to meet this requirement?
Answer: C
Explanation:
A lead scoring strategy helps prioritize leads based on their likelihood of conversion, allowing sales reps to focus on high-quality leads that are more likely to result in sales. Salesforce provides tools such as Einstein Lead Scoring, which can automate this process using AI to analyze lead attributes and behaviors, giving each lead a score that reflects its quality. This strategy supports sales managers' goals of improving focus and efficiency in handling leads from various sources.
NEW QUESTION # 116
During the last requirements meeting, Cloud Kicks team members said they will be attending a conference next week.
What should a consultant do in response to this news?
Answer: B
Explanation:
When there is an anticipated downtime, such as team members attending a conference, the best practice is to update the project plan accordingly and communicate these changes to all stakeholders. This ensures that everyone remains informed of any schedule adjustments and can anticipate potential impacts on timelines or deliverables. Properly managing and communicating schedule adjustments maintains transparency, keeps stakeholders aligned, and allows for efficient reallocation of resources during the downtime. This is a key aspect of effective project management in Salesforce projects, where timely updates are essential to maintaining project momentum and stakeholder trust.
NEW QUESTION # 117
The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.
What should the consultant create to provide this high-level view?
Answer: C
NEW QUESTION # 118
Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasts to all sales users. What should a consultant consider when rolling out forecast?
Answer: B
NEW QUESTION # 119
Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance. Which aspect should the consultant consider first before proceeding with the data migration?
Answer: C
NEW QUESTION # 120
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