Professional L5M9 Reliable Braindumps Questions to Obtain CIPS Certification

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CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand planning and control in operations management- Analyse inventory planning and control
  • 1. Inventory models and systems
  • 2. Just-in-time and lean principles
- Analyse capacity planning and control
  • 1. Scheduling techniques
  • 2. Aggregate planning
- Analyse forecasting and demand management
  • 1. Forecasting methods
  • 2. Demand management approaches
Topic 2: Understand the concept and scope of operations management- Critically assess the objectives and strategies of operations management
  • 1. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 2. The stages of development of operations strategy
  • 3. Top down and bottom up perspectives of operations strategy
  • 4. From implementing to supporting to driving strategy
  • 5. Order qualifying and order winning objectives
- Analyse the role and activities of operations management in organisations
  • 1. Operations management in different types of organisations
  • 2. The extent of operations management in organisations
  • 3. Definitions of operations and operations management
Topic 3: Understand the design of operations management systems- Analyse the design of processes and capacity
  • 1. Process types and layouts
  • 2. Capacity planning strategies
- Analyse the design of goods and services
  • 1. Design for sustainability and lifecycle
  • 2. Product and service design considerations
Topic 4: Understand the improvement of operations management- Analyse quality management and improvement
  • 1. Quality management approaches (TQM, Six Sigma)
  • 2. Statistical process control
- Analyse operations improvement strategies
  • 1. Continuous improvement (Kaizen)
  • 2. Lean operations and waste reduction
  • 3. Benchmarking techniques

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CIPS Operations Management Sample Questions (Q25-Q30):

NEW QUESTION # 25
Building redundancy into operational procedures increases what for an organisation? Select TWO

Answer: A,B

Explanation:
the correct answers are costs and reliability. 'Building in redundancy' means having a backup for if something goes wrong. An example is in a hospital where there is a main electricity server, but if this breaks, there is a backup generator which can power the building. In IT, you may have a back-up hard-drive for if you lose your data. Having a backup will incur additional costs, but it also improves reliability. P.101


NEW QUESTION # 26
Operations Management is concerned with the management of resources in the production of tangible goods. Is this TRUE?

Answer: A

Explanation:
you can't touch or hold), also requires operations management. P.2


NEW QUESTION # 27
Which of the following is not a key stakeholder in the implementation of Six-Sigma?

Answer: C

Explanation:
Suppliers are not a stakeholder for Six Sigma- the other three are- this is from p.136


NEW QUESTION # 28
The RATER methodology looks at the key dimensions to providing an effective service. Which of the following is not a dimension of this framework?

Answer: B

Explanation:
Responsiveness is incorrect. The R in RATER stands for reliability. The full acronym is; reliability, assurance, tangibles, empathy, responsiveness. P.58


NEW QUESTION # 29
In order to keep processing costs down, which of the following should a company opt for in terms of operating processes?

Answer: C

Explanation:
2 is the correct response. This is the only response where both characteristics given keeps costs down. High volume means a lower unit cost and higher profits. Low variety keeps costs down as you don't need to produce many different products. In the other three options high variety, high variation and high visibility all lead to increased costs. P. 50


NEW QUESTION # 30
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