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Cisco 800-150 Exam Overview:

Certification Vendor:Cisco
Exam Name:Supporting Cisco Devices for Field Technicians
Exam Number:800-150
Exam Format:Scenario-based questions, Multiple choice
Certificate Validity Period:Typically 3 years (Cisco certification standard, subject to Cisco policy updates)
Related Certifications:Cisco Certified Support Technician (CCST) Networking
Available Languages:English
Recommended Training:CCST Field Technician Training (Cisco Learning)
Cisco Learning Network
Exam Registration:Cisco Certification Registration
Pearson VUE Cisco Exams
Sample Questions:Cisco 800-150 Sample Questions
Exam Way:Online proctored exam or Pearson VUE test center
Pre Condition:No formal prerequisites required; basic networking knowledge recommended
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications.html

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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 2
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 3
  • Cisco UCS and Data Center Architecture: This section of the exam measures the skills of a Data Center Engineer and introduces Cisco’s UCS and data center solutions. It explains the devices found in a data center, including switches, UCS servers, and director switches, and describes different server deployment models. Students will also learn about virtualization components like virtual machines, hypervisors, cloud computing concepts, and deployment models. The section covers how Cisco UCS devices fit into campus networks, edge locations, and data centers, and explains the key components and connections used in UCS architecture.
Topic 4
  • Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.

Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q37-Q42):

NEW QUESTION # 37

Refer to the exhibit. Drag and drop the functions from the left onto the corresponding internal memory components on the right.

Answer:

Explanation:

Explanation:
NVRAM # Startup configuration
RAM # Running configuration
ROM # Bootstrap code, POST code, ROM monitor
Flash memory # Cisco IOS software, backup configuration
Each memory type in a Cisco device serves a specific function in the boot process and runtime operation.
NVRAM retains configuration across reboots, RAM is volatile and holds active configs, ROM handles initial boot tasks, and flash stores the operating system.
This content is covered thoroughly in"Cisco Equipment and Related Hardware"in the FLDTEC curriculum. Here's the breakdown:
ROM (Read-Only Memory)
* Stores bootstrap code, POST (Power-On Self-Test), and ROM Monitor.
* These are essential for the device's initial power-on operations and recovery modes.
NVRAM (Non-Volatile RAM)
* Holds thestartup configuration file, which is loaded during the boot process.
* Content remains intact after a reboot or power cycle.
RAM (Random Access Memory)
* Stores therunning configurationand current operational state of the router or switch.
* Also used for routing tables, ARPcache, and packet buffers.
* Data is lost when the device is powered off or rebooted.
Flash Memory
* Contains theCisco IOS image, system files, and can storebackup configurations.
* It is a non-volatile storage, so it retains data after reboots.


NEW QUESTION # 38
What is the primary purpose of backing up the endpoint configuration prior to replacing the device?

Answer: D

Explanation:
Backing up the configuration of a network device before replacement is a critical step to ensure business continuity and minimize downtime. The primary purpose of this backup is torestore the existing settings onto the new device, ensuring that it operates identically to the one being replaced.
This process includes preserving interface configurations, routing protocols, access control lists, and other essential parameters. By restoring the backed-up configuration to the new device, network administrators can quickly reintegrate it into the network infrastructure without the need for manual reconfiguration, thereby reducing the risk of errors and service disruptions.
Options A, B, and C do not align with the primary objective of configuration backups in the context of device replacement.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures


NEW QUESTION # 39
Drag and drop the TFTP statements from the left onto the corresponding categories on the right.

Answer:

Explanation:

Explanation:
The FLDTEC course teaches thatTFTPis a lightweight file transfer protocol often used in Cisco devices for transferring configuration files or IOS images, especially in environments where simplicity is more critical than security:
* Advantages:
* It has alightweight footprint, making it easy touse and configure.
* Useful fortransferring small filessuch as backup configs or small IOS images.
* Disadvantages:
* Lacks encryption anddoes not support authentication, making itinsecurefor sensitive or production environments.
* Not efficientfor large file transfers due to its limited feature set and reliance on UDP (User Datagram Protocol).
This makes TFTP a good fit fortrusted internal networkswhere simplicity is preferred over robust security.


NEW QUESTION # 40
What is the primary advantage of installing and deploying Cisco UCS E-Series servers in branch office routers?

Answer: C

Explanation:
Cisco UCS E-Series servers are integrated, blade-style compute modules that can be installed inside Cisco ISR (Integrated Services Routers). Their primary advantage is to provide local compute resources in branch offices without needing a full data center environment.
This enables:
Hosting of virtual machines or applications locally
Reduced latency for edge computing
Lowered dependency on central data center resources
These servers are ideal for running branch-office workloads, virtualization, or edge analytics, allowing enterprises to deploy scalable compute capabilities closer to the data source.


NEW QUESTION # 41
Drag and drop the steps from the left into order to capture the status of a Cisco device.

Answer:

Explanation:

Explanation:
This procedure is taught in theFLDTEC courseunder theDevice Configuration and Verificationsection and reflects standard field technician workflows:
* Connect to the console portusing a console cable and terminal software (like PuTTY or Tera Term).
* Access the CLIof the Cisco device by logging in via the console session.
* Create a log fileor enable logging in the terminal emulator to begin capturing output.
* Check the router statususing commands such as show running-config, show ip interface brief, or show version.
* Save the output filefrom the terminal emulator for documentation, troubleshooting, or escalation.
This logical flow ensures accurate diagnostics and traceability during field support operations.


NEW QUESTION # 42
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