Certified-Business-Analyst최고품질덤프데모, Certified-Business-Analyst예상문제

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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Collaboration with Stakeholders23%- Stakeholder engagement
  • 1. Manage stakeholder expectations
  • 2. Facilitate communication
  • 3. Prioritize business needs
  • 4. Identify stakeholder roles
Topic 2: Business Process Mapping12%- Process analysis
  • 1. Design future-state processes
  • 2. Manage scope definition
  • 3. Document current-state processes
  • 4. Use process mapping techniques
Topic 3: Requirements18%- Requirements management
  • 1. Gather business requirements
  • 2. Identify dependencies
  • 3. Manage requirement lifecycle
  • 4. Validate requirements
Topic 4: User Stories18%- Agile documentation
  • 1. Support Agile delivery
  • 2. Write user stories
  • 3. Refine backlog items
  • 4. Define acceptance criteria
Topic 5: Development Support and User Acceptance12%- Solution validation
  • 1. Validate business outcomes
  • 2. Manage change adoption
  • 3. Coordinate user acceptance testing
  • 4. Support development teams
Topic 6: Customer Discovery17%- Business analyst responsibilities
  • 1. Identify business objectives
  • 2. Support implementation lifecycle
  • 3. Assess customer environment
  • 4. Demonstrate Salesforce capabilities

>> Certified-Business-Analyst최고품질 덤프데모 <<

Certified-Business-Analyst최고품질 덤프데모 완벽한 시험덤프 데모문제 다운로드

Certified-Business-Analyst인증시험은Salesforce사의 인중시험입니다.Salesforce인증사의 시험을 패스한다면 it업계에서의 대우는 달라집니다. 때문에 점점 많은 분들이Salesforce인증Certified-Business-Analyst시험을 응시합니다.하지만 실질적으로Certified-Business-Analyst시험을 패스하시는 분들은 너무 적습니다.전분적인 지식을 터득하면서 완벽한 준비하고 응시하기에는 너무 많은 시간이 필요합니다.하지만 우리DumpTOP는 이러한 여러분의 시간을 절약해드립니다.

최신 Salesforce Business Analyst Certified-Business-Analyst 무료샘플문제 (Q207-Q212):

질문 # 207
Cloud Kicks uses declarative change set development to deliver its Salesforce customizations. The business analyst (BA) works with the technical leas on the project to track changes that require manual migration.
Which resources should the BA use to determine which changes must be made manually in each environment?

정답：A


질문 # 208
Universal Containers (UC) wants to overhaul its Service Cloud implementation and has hired a consulting company to help drive requirements. In an effort to gain more information about the project, the business analyst (BA) has begun to review UC's structure to understand the functions of each department, how departments interact, and who reports to whom within UC.
Which technique is the BA using?

정답：C

설명：
The technique that the business analyst is using to understand UC's structure is stakeholder analysis.
Stakeholder analysis is a technique that involves identifying, analyzing, and engaging the individuals or groups who have an interest or influence in the project outcome, such as customers, users, sponsors, managers, team members, etc. Stakeholder analysis helps to understand the functions, interactions, and reporting relationships of each stakeholder group, as well as their needs, expectations, priorities, and concerns.
Stakeholder analysis also helps to plan how to communicate, collaborate, and manage the stakeholders throughout the project lifecycle. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/stakeholder-


질문 # 209
Cloud Kicks is a rapidly growing company and has just expanded its team to include a business analyst (BA). The IT directory has asked the BA to use application Lifecycle Management (ALM) for all Salesforce development projects.
Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?

정답：A


질문 # 210
Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource.
What does an activity box marked "C Customer' mean?

정답：A

설명：
This answer explains that an activity box marked "C Customer" means that the customer should be consulted.
In a process map that uses Universal Process Notation (UPN), an activity box is a symbol that represents a task or an action that is performed in a business process. An activity box can be marked with a letter to indicate the role or the resource that is responsible for performing the task or action. The letter C stands for consult, which means that the resource should be asked for input or advice before or during the task or action. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-process-ma


질문 # 211
During a Service Cloud implementation at Cloud Kicks, the business analyst (BA) reviewed the user acceptance testing and identified results that conflict with the functionality that was requested, While the testing was error-free, business stakeholders indicted that values in reports and the layout of screens were unexpected.
What should the BA do next?

정답：A

설명：
After reviewing the user acceptance testing results, the business analyst should present recommendations from testing to determine if improvements should be made to the underlying implementation. Recommendations are suggestions or proposals on how to enhance or modify the solution based on the feedback and findings from testing. They should be prioritized according to their impact, urgency, and feasibility. The business analyst should collaborate with stakeholders, developers, and testers to review and evaluate the recommendations and decide which ones should be implemented before deploying the solution to production. Running testing again, ensuring the scripts reflect expectations and business processes match functionality, is not a good option because it does not address the root cause of why the functionality was different from what was requested. Decomposing and modeling the business processes, and identifying testing procedures to calculate new values, is not a good option because it does not involve the stakeholders or developers in finding solutions. References: 1
https://trailhead.salesforce.com/en/content/learn/modules/user-acceptance-testing-video/learn-about-user-accept


질문 # 212
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