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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Section	Weight	Objectives
Fast Development and Delivery	15%	- Automation and cloud technologies - Architecture management and business analysis - Software development and testing practices
Digital Product Lifecycle and ITIL Operating Model	20%	- Digital product lifecycle integration - Four dimensions of service management - ITIL service value system and service value chain
Fundamental Principles and Concepts	15%	- Design thinking, complexity thinking, and service-dominant logic - Lean, Agile, DevOps, and continuous improvement - ITIL guiding principles
Co-created Value and Assured Conformance	5%	- Relationship management and service design - Governance, risk, and compliance
Concepts of High-velocity IT	20%	- Characteristics and objectives of high-velocity IT - Digital products and digital technology - Digital transformation and IT transformation
Valuable Investments	15%	- Portfolio management and investment prioritization - Strategic alignment and innovation
Resilient Operations	10%	- Service continuity and infrastructure management - Availability, capacity, and performance management - Monitoring, incident, and problem management

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam 認定 ITIL-4-Specialist-High-velocity-IT 試験問題 (Q28-Q33):

質問 # 28
Which guiding principle is PRIMARILY concerned with consumer's revenue and growth?

A. Optimize and automate
B. Focus on value
C. Progress iteratively with feedback
D. Keep it simple and practical

正解：B

質問 # 29
A consumer organization is making significant changes to the technologies used by its employees, and is discussing those changes with its service provider.
How can the service provider BEST demonstrate the capability to meet the needs of the consumer organization?

A. Be respectful of the consumer organization's decision to make these changes
B. Ensure adequate knowledge and skills to support the customer's changes
C. Respond in a timely manner to the customer's enquiries
D. Ensure there is adequate capacity to meet the increased demand of the changes

正解：B

質問 # 30
What does a digital organization have to do to create or maintain a competitive advantage?

A. Provide multiple, integrated support channels for products and services
B. Use digital products to automate interactions with consumers
C. Deliver innovative new products and services quickly and reliably
D. Change how the IT function develops products and services

正解：C

解説：
A digital organization gains competitive advantage by being able to create, evolve, and deliver valuable offerings quickly and reliably. This is one of the central ideas behind HVIT: not just adopting digital technology, but using it to compete more effectively through innovation, speed, and dependable delivery.
A may help in some cases, but automation alone does not guarantee competitive advantage. C improves service experience but is too narrow. D may be part of the transformation, but the question asks what the organization must do to create or maintain competitive advantage, and that is best captured by delivering innovative products and services quickly and reliably.
So B is the correct answer.
=========

質問 # 31
A team is evaluating commercial software products in an effort to improve communication and collaboration within the team. The members of the team cannot agree on the process that they should use to evaluate the products.
Which step should the team complete LAST?

A. Analyze the costs of implementing the product
B. Identify the technical compatibility of the product
C. Define requirements for configuring the product
D. Evaluate user feedback on product prototypes

正解：C

質問 # 32
Which value chain activity communicates the current status of all four dimensions of service management?

A. Engage
B. Plan
C. Obtain/build
D. Improve

正解：B

質問 # 33
......

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