Operations-Management시험덤프데모 - Operations-Management퍼펙트덤프공부자료

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WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Supply Chain and Inventory Management- Supply Chain Design and Logistics
- Inventory Models and Control Systems
- Just-in-Time (JIT) and Lean Operations
Operations Management Foundations- Introduction to Operations and Productivity
- Operations Strategy and Competitiveness
Process Design and Analysis- Process Mapping and Flow
- Capacity Planning and Bottlenecks
Project and Operations Scheduling- Scheduling Techniques
- Project Management Basics
Forecasting and Planning- Aggregate Planning
- Demand Forecasting Methods
Quality Management- Total Quality Management (TQM)
- Six Sigma and Continuous Improvement

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Operations-Management퍼펙트 덤프공부자료 - Operations-Management덤프최신버전

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최신 Courses and Certificates Operations-Management 무료샘플문제 (Q21-Q26):

질문 # 21
How does inventory management differ for manufacturing organizations compared to service organizations?

정답：A

설명：
Manufacturing organizations differ from service organizations because they mustmaintain tangible inventory
.
In manufacturing, inventory includes:
* Raw materials
* Work-in-progress
* Finished goods
These physical items require storage, handling, tracking, and capital investment. Inventory management is therefore a central operational concern in manufacturing.
Service organizations, by contrast, typically do not produce tangible goods. Their primary "inventory" consists of:
* Labor availability
* Time
* Capacity
Idle capacity in services cannot be stored for future use, making demand management more critical than inventory storage.
The incorrect options misrepresent service and manufacturing realities:
* Services do not maintain physical WIP
* Manufacturers do not hold inventory regardless of demand
* Idle time in services is not caused by material shortages
Operations Management highlights inventory as afundamental structural differencebetween manufacturing and service systems.


질문 # 22
Which work system acknowledges the benefits of employee proficiency?

정답：C

설명：
Comprehensive and Detailed Explanation (#250 words):
Labor specializationacknowledges the benefits of employee proficiency by allowing workers to focus on specific tasks, increasing skill, speed, and consistency.
In Operations Management, labor specialization:
* Reduces learning time
* Increases productivity
* Improves quality consistency
* Lowers unit costs
Employees become highly proficient through repetition and experience. This principle underpins early scientific management and remains relevant in many high-volume environments.
The other options are outcomes or enablers, not work systems:
* Employee longevity is a result, not a system
* Enhanced relations support performance but do not define task design
* Lower operating cost is a consequence of specialization
While specialization can create efficiency, it must be balanced with job design strategies (e.g., enrichment or rotation) to avoid fatigue and disengagement.


질문 # 23
What is a major factor in the decision to locate a business near its primary market territory?

정답：B

설명：
Comprehensive and Detailed Explanation (#250 words):
The dominant factor in locating a business near its primary market territory isproximity to customers.
From an Operations Management perspective, closeness to customers:
* Reduces transportation and delivery time
* Improves service responsiveness
* Enhances customer satisfaction
* Supports demand growth
This is especially critical for service organizations and distribution-intensive businesses, where customer access and speed are competitive advantages.
While proximity to labor is important, it does not define market territory. Community centers and parks are not operational drivers.
Locating near customers aligns capacity with demand, minimizes logistics complexity, and strengthens market presence.


질문 # 24
Which tier-level supplier directly supplies materials or services to a processing and packaging plant?

정답：E

설명：
Comprehensive and Detailed Explanation (#250 words):
Tier one suppliersdirectly supply materials or services to a processing and packaging plant.
In supply chain hierarchy:
* Tier one suppliersdeliver components, raw materials, or services directly to the manufacturer
* Tier two suppliers supply tier one
* Tier three and beyond supply upstream tiers
JIT systems rely heavily on tier one suppliers because:
* Delivery frequency is high
* Quality must be consistent
* Lead times must be short
* Coordination must be tight
Operations Management stresses the importance of strong partnerships with tier one suppliers to ensure uninterrupted flow and minimal inventory.


질문 # 25
A company manufactures and distributes its own products.
When should the company consider outsourcing its distribution?

정답：C

설명：
A company should consider outsourcing distributionwhen it determines that distribution is no longer a core function.
Operations Management defines core functions as activities that:
* Create competitive advantage
* Differentiate the firm
* Require proprietary knowledge or capabilities
If distribution does not meet these criteria, outsourcing can:
* Lower costs
* Improve service reliability
* Increase scalability
* Allow management to focus on strategic priorities
The other options do not justify outsourcing:
* Forecasting difficulty is a management issue
* Lowest-cost operators should retain distribution
* Regulations do not eliminate strategic relevance
Outsourcing decisions must align with long-term operations strategy, not short-term cost fluctuations.


질문 # 26
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