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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Patient Engagement and Clinical Operations30%- Configure patient timelines and milestones
- Implement care plans and care teams
- Manage clinical encounters and assessments
- Configure patient management workflows
Topic 2: Clinical Data Model and Interoperability20%- Explain interoperability and FHIR integration
- Understand the clinical data model
- Configure clinical objects and relationships
Topic 3: Health Cloud Analytics and Reporting15%- Utilize Health Cloud for operational insights
- Configure Health Cloud reports and dashboards
- Implement clinical analytics
Topic 4: Provider Relationship Management15%- Configure provider network management
- Implement provider search and matching
- Manage referral management
Topic 5: Health Cloud Basics and Administration20%- Manage Health Cloud permissions and sharing
- Configure Health Cloud settings and custom metadata
- Explain the capabilities of Health Cloud

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Salesforce Health Cloud Accredited Professional Sample Questions (Q99-Q104):

NEW QUESTION # 99
Which two preference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)

Answer: C,D

Explanation:
Reference and details below.


NEW QUESTION # 100
Which two fields are required when creating a new care plan task?

Answer: D,E


NEW QUESTION # 101
If a Health Cloud administrator wanted to consume the content of an HL7 v2 - Simple Application message, which step would they need to take?

Answer: C

Explanation:
Health Cloud does not support native HL7 messages out of the box, so option A is incorrect. Option B is also incorrect, because Salesforce Connect is not designed to handle HL7 messages. Option C is possible, but it would require a lot of custom code and maintenance, and it is not recommended by Salesforce. Option D is the best option, because it uses an external HL7 broker/engine to convert the HL7 message into JSON, which can be easily consumed by Health Cloud using the standard REST API or the Health Cloud Data Loader12.


NEW QUESTION # 102
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers

Answer: C,D


NEW QUESTION # 103
A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.
How should a consultant conduct discovery to define a workflow for these call center users?

Answer: C

Explanation:
Step 1: Requirement
Define workflow for call center users focused on prior authorization status checks.
Step 2: Best Practice for Workflow Discovery
Discovery should be user-centered, involving direct engagement with actual users (personas).
Observing and documenting their daily processes identifies real pain points and optimization opportunities.
Extract:
"Best practice for workflow discovery is to interview and observe key personas, document their processes, and map opportunities for automation and optimization." Salesforce Architect - Business Process Discovery Other options (industry research, previous projects, or proof of concept) do not provide the necessary user insight for workflow design.


NEW QUESTION # 104
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