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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Student Success and Support22%- Explain Advising data model and relationships
- Configure Student Success
- Determine the correct tools and methods to support Student Success and Support
Analytics and Einstein for Education Cloud10%- Determine reporting and analytics solutions for an Education Cloud implementation
- Describe Education Einstein capabilities
Stakeholder Management and Ecosystem5%- Identify the appropriate stakeholders for a project
- Explain the Education Cloud Ecosystem
Advancement11%- Determine the correct tools and methods to support Advancement operations
- Explain Advancement data model and relationships
Recruitment and Admissions17%- Determine the correct tools and methods to support Recruitment and Admissions
- Explain Student data model and relationships
- Configure Recruitment and Admissions
Education Cloud Settings and Configuration20%- Explain the Education Cloud architecture and concepts
- Determine the correct settings and configuration for a deployment
- Describe the capabilities of Education Cloud
- Explain how to set up and configure an Education Cloud org
Education Cloud Integration and Data Management15%- Describe data management considerations
- Explain data migration strategies
- Determine integration patterns for an Education Cloud implementation

>> Education-Cloud-Consultant Lerntipps <<

Education-Cloud-Consultant Der beste Partner bei Ihrer Vorbereitung der Salesforce Certified Education Cloud Consultant Exam

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Salesforce Certified Education Cloud Consultant Exam Education-Cloud-Consultant Prüfungsfragen mit Lösungen (Q208-Q213):

208. Frage
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

Antwort: D


209. Frage
The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices.
Prospective students communicate via SMS
on their mobile devices, social media, and email.
Which solution should the consultant recommend?

Antwort: B

Begründung:
Einstein Bots are chatbots that can automate conversations with prospective students on various channels, such as SMS, social media, and email. They can provide information, answer questions, collect data, and hand off the conversation to a human agent if needed. Einstein Bots can help the Recruitment and Admissions office to track digital engagement and interactions with prospects on their mobile devices, and improve the student experience12. Salesforce Maps is a location intelligence solution that helps sales and service teams optimize their territories, routes, and schedules3. Activity timeline is a feature that displays a chronological list of activities related to a record, such as calls, emails, meetings, and tasks4. Neither of these solutions are directly relevant to the scenario described in the question.


210. Frage
A university plans to expand its Salesforce Education Data Architecture (EDA) environment to support student services for all of its schools. The university want Contact's family information.
Which action should the consultant take?

Antwort: A

Begründung:
Explanation
Setting the Default Account Model to Household will allow the university to capture Contact's family information using Household Accounts, which are automatically created when new Contacts are added.
Setting the Default Account Model to Administrative will create Administrative Accounts, which are used to group Contacts by their affiliation to an educational institution or organization, not by their family relationship. Populating the Account field with the Household record is not a valid action because the Account field is read-only and automatically populated based on the Default Account Model. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://powerofus.force.com/s/article/EDA-Accounts-and-Contacts


211. Frage
Where should the consultant go to configure Primary Affiliation fields on the Contact record in the Education Data Architecture (EDA)?

Antwort: B

Begründung:
Affiliation Mappings are used to automatically create and populate the Primary Affiliation field on the Contact record based on the Account record type of the related Affiliation. For example, if a Contact has an Affiliation with an Account of record type "Academic Program", the Primary Affiliation field on the Contact record will be populated with that Account name. The consultant can go to Affiliation Mappings in EDA Settings to configure which Account record types should trigger this behavior and which fields should be used to store the Primary Affiliation. Reference:
Education Data Architecture Basics - Unit 3: Affiliations and Relationships EDA Documentation - Affiliation Mappings


212. Frage
A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

Antwort: C

Begründung:
The consultant should package the customizations, refresh the sandbox, and reinstall the customization as the first step to avoid any issues when deploying from a sandbox environment that is a different version from the production org. Packaging the customizations means creating an unmanaged package that contains all the components and metadata that are part of the custom solution. Refreshing the sandbox means creating a new copy of the sandbox environment from the production org. Reinstalling the customization means installing the unmanaged package into the refreshed sandbox environment. This step can help avoid any issues that may arise from deploying from a sandbox environment that is a different version from the production org, such as compatibility errors, missing dependencies, or data loss. Manually updating the production org by installing the release update from GitHub, submitting a case to Salesforce Support to update the production org, or deploying the customizations into the production org via change sets are not steps that the consultant should take first to avoid any issues when deploying from a sandbox environment that is a different version from the production org. Reference:
https://help.salesforce.com/s/articleView?id=sf.packaging_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_create.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/test-your-applications


213. Frage
......

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