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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Deploy5%- Post-deployment monitoring and optimization
- Pre-deployment validation and preparation
- Manage mobile and user experience
Discovery11%- Identify customer personas and stakeholders
- Define required capabilities and use cases
- Gather functional and technical requirements
Implement42%- Installation and configuration of Health Cloud
- Customize features for specific use cases
- Configure applications and OmniStudio components
- Set up care programs, patient management and workflows
Design42%- Healthcare data modeling
- Define success metrics and reporting
- Security, compliance and data access design
- Integration and data migration strategy
- Solution design using best practices

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Salesforce Health Cloud Accredited Professional Sample Questions (Q118-Q123):

NEW QUESTION # 118
An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.
Which encryption solution supports the encryption of files in this scenario?

Answer: D

Explanation:
Salesforce Shield is a robust security suite designed to ensure data encryption, monitoring, and auditing compliance for sensitive data, including files stored in Salesforce. In a full sandbox environment where data encryption is crucial, Shield's Platform Encryption is the ideal solution.
* Features of Salesforce Shield Platform Encryption:
* Encrypts files and attachments stored in Salesforce.
* Protects sensitive data such as personally identifiable information (PII) to comply with regulations like HIPAA.
* Ensures encryption persists even when files are exported or shared outside the Salesforce environment.
* Why Other Options Are Incorrect:
* Classic Encryption: Limited to custom text fields, lacks support for files or advanced use cases.
* Industry Data Security: Focused on data classification and access control, not encryption.
* Salesforce Data Mask: Used to mask data in sandboxes for testing, not encrypt files.
References:
Salesforce Shield Platform Encryption Guide
Salesforce Security Guide


NEW QUESTION # 119
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization ' s needs?
Choose 2 answers

Answer: A,D

Explanation:
When configuring security, sharing, and visibility in Salesforce Health Cloud , consultants must consider healthcare-specific requirements such as HIPAA, GDPR, and organizational policies . Two critical considerations are:
* B. Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.
* Healthcare data involves PHI (Protected Health Information) , which requires strict compliance with HIPAA and regional regulations .
* Consultants must tailor security models to meet specific privacy and compliance requirements .
* C. Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.
* Regulations change, and so do organizational needs. Security and sharing rules must be reviewed and updated periodically to ensure ongoing compliance and relevance.
Why not the others?
* A. Ensure that data mask is used in production to appropriately manage PHI.
* Salesforce Data Mask is a tool for sandbox data anonymization , not for production . PHI in production should be secured using encryption, field-level security, and sharing rules-not Data Mask.
* D. Review Salesforce documentation and implement a standardized security and visibility model.
* While documentation is helpful, healthcare organizations require tailored security models that fit unique compliance and data access needs , not a one-size-fits-all model.
Salesforce Health Cloud Reference:
# Salesforce Health Cloud Security and Compliance Guidance:
* "When configuring Health Cloud, ensure security models reflect customer needs, privacy concerns, and regulatory compliance (HIPAA, GDPR, etc.). "
* " Review and update security, sharing, and visibility models regularly to address evolving business, regulatory, and compliance requirements."


NEW QUESTION # 120
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list? Choose 3 answers

Answer: B,D,E

Explanation:
When configuring security for patient lists in Salesforce Health Cloud, administrators must consider object-level, field-level, and list-level access to ensure data privacy and compliance with regulations like HIPAA. Below are the key considerations:
HCPatientListSecurity Custom Setting (A):
This custom setting allows administrators to define and restrict access to patient lists at a granular level. For example, administrators can control which users can view or interact with patient lists based on their role or department.
Field-Level Security Impact (C):
If a user's field-level security restricts access to a field included in the patient list's display columns, the column will not appear in the list. This ensures sensitive data is protected and only accessible to authorized users.
Object Access Restrictions (E):
Users with restricted object-level access (via profiles or permission sets) cannot create or view lists that utilize those objects. This ensures that unauthorized users cannot access or manipulate sensitive data.
Why Other Options Are Incorrect:
B: Restriction rules in Salesforce are used to provide additional access beyond organization-wide defaults (OWDs), not for patient lists.
D: Patient list access is managed through specific Health Cloud mechanisms, not standard Salesforce sharing settings.
Reference:
Health Cloud Security Overview
Field-Level Security Documentation


NEW QUESTION # 121
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?

Answer: A,C

Explanation:
Reference and details below.


NEW QUESTION # 122
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

Answer: B

Explanation:
CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
* Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
* Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
* AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
* A. Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
* C. Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
* D. Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
References:
CRM Analytics for Health Cloud
Health Cloud Analytics


NEW QUESTION # 123
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