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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
User Lifecycle Management	14%	- User provisioning methods - Guest account management - Authentication and access control
Channel and User Group Administration	28%	- Channel types and management - Archiving and deletion policies - User group creation and administration
Workspace Administration	9%	- Workspace visibility and configuration - Multi-workspace architecture design - Workspace creation and approval process
Enabling Slack Success	15%	- Optimization and training - Adoption strategy and best practices - Analytics and usage measurement
App Administration	10%	- App installation and configuration - Workflow Builder usage - Integration management
Security	15%	- Data protection and retention policies - Security governance and compliance - Audit and monitoring
Fundamentals	9%	- Slack paid plan features - User roles and responsibilities - Workspace and organization settings and dashboards

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Salesforce Certified Slack Administrator Slack-Admn-201 Prüfungsfragen mit Lösungen (Q84-Q89):

84. Frage
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A. Create a multi-workspace channel for training that exists in each workspace.
B. Have each Workspace Admin post in the correct public training channel.
C. Create an org-wide channel dedicated to company trainings.
D. Create a Slack Connect channel dedicated to company trainings.

Antwort: C

Begründung:
According to Slack Enterprise Grid administration best practices:
"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces." Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.
(Reference: Slack Administration Study Guide - Org-wide Channels)
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85. Frage
You're a Slack admin for SealBox, a company specializing in waterproof laptop cases. In preparation for a new product launch, SealBox partners with an advertising agency, Ad Heroes Inc. You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel is disconnected.
What will happen once the channel is disconnected? (Select the best answer.)

A. All organizations will retain full access to the channel's history and can continue to use it as normal.
B. Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.
C. Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.
D. The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

Antwort: D

Begründung:
When a Slack Connect channel is disconnected:
"Each organization will keep an archived copy of the channel. All messages and files shared by members of both organizations remain accessible to each organization's members." Neither side can continue posting after disconnection - the channel is archived.
(Reference: Slack Administration Study Guide - Managing Slack Connect Disconnections)
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86. Frage
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?

A. Train everyone on how to create Slack integrations.
B. Allow employees to install social apps, like Giphy, that will help attract new Slack members.
C. Show employees how they can request new apps to be installed in Slack.
D. Connect tools they are already using, like Google Calendar or Box, to Slack.

Antwort: D

Begründung:
Slack's recommendation for increasing adoption and productivity states:
"Connect existing tools that users are already familiar with to Slack, so they immediately see value without needing extensive new training." This approach enhances workflows and familiarity, without adding a heavy burden of learning or complex processes.
(Reference: Slack Administration Study Guide - Accelerating Slack Productivity with Integrations)
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87. Frage
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)

A. It will enable automatic approvals and authentications of integrations within your organization.
B. It will enable automatic additions of members in an IdP group to channels within your organization.
C. It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.
D. It will enable member provisioning as a required step for all Org Owners.
E. It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.

Antwort: B,E

Begründung:
According to Slack's official documentation on IdP group management:
"Mapping IdP groups to Slack allows automatic provisioning and deprovisioning of users to workspaces and user groups. Members added to an IdP group are automatically added to associated Slack user groups and workspaces." This dramatically reduces manual effort and ensures correct workspace and channel access is kept current.
Slack Connect (C) is external collaboration and not managed directly via IdP groups. D and E are unrelated to IdP functionality.
(Reference: Slack Administration Study Guide - Identity Provider Group Mapping)
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88. Frage
You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
B. Mandatory two-factor authentication (2FA) on the Slack Free plan
C. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
D. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid

Antwort: A

Begründung:
Slack best practices state:
"SAML-based SSO and SCIM provisioning (through IdP groups) are available on the Business+ plan. This enables automation of user management and enhances login security." Google Workspace SSO (A) without SAML lacks the full control needed. 2FA (B) is a good practice but doesn't automate provisioning. Enterprise Grid (C) would be overkill and costly for a small organization.
(Reference: Slack Administration Study Guide - Identity and Access Management)
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89. Frage
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