Apple-Device-Support Certification Training & Apple-Device-Support Practice Test & Apple-Device-Support Exam Dumps

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 2
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 3
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 4
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 5
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 6
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 7
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 8
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 9
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

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Apple Device Support Exam Sample Questions (Q38-Q43):

NEW QUESTION # 38
At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Answer: C


NEW QUESTION # 39
Scenario
You would like to access files stored in iCIoud Drive on your Windows PC at work.
What should you do to access these files on your PC?

Answer: C


NEW QUESTION # 40
You try to start a Mac in macOS Recovery. The Mac has FileVault turned on. Which additional step or steps must you complete to access macOS Recovery?

Answer: B

Explanation:
With FileVault enabled, macOS Recovery requires unlocking the encrypted disk by selecting an admin user and entering their password at startup.
* Option A: Disk Utility mounting isn't the initial step.
* Option C: MFA isn't used here.
* Option D: Recovery Lock is MDM-specific, not FileVault.
References: Apple Support - " Use macOS Recovery with FileVault " (support.apple.com/HT201314).


NEW QUESTION # 41
How to put an iPhone in recovery mode?

Answer: A,B,C

Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable1.
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes1.
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up12. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again2.
* Locate your device on your computer and choose the option to Update or Restore1.
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and
3rd generations), and iPhone 12 or later2. For older models, such as iPhone 7 or earlier, the steps may vary slightly1. References: 1: If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore


NEW QUESTION # 42
You use the ping command on your Mac to reach a web server. You don't get a response, but the website loads in Safari.
What explains this issue?

Answer: B

Explanation:
The `ping` command tests connectivity by sending ICMP echo requests, while Safari normally accesses websites using HTTP or HTTPS over TCP. A server or firewall can therefore be configured to ignore or block ICMP ping requests while still permitting normal web traffic. Apple documents this same principle with firewall stealth mode, which can prevent responses to probing requests such as ICMP ping while allowing authorized application traffic. This makes option C the intended answer. An expired SSL certificate would normally generate a certificate warning in Safari rather than simply prevent ping responses. SPF records relate to email authentication and have nothing to do with ICMP connectivity. If the Mac firewall blocked all outbound network traffic, Safari would not successfully load the website.


NEW QUESTION # 43
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