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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network topology and connectivity
  • 3. Plan and configure network settings for media traffic
  • 4. Plan for network bandwidth requirements
  • 5. Implement quality of service (QoS)
- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Configure conferencing bridges
  • 3. Plan for Teams meetings and live events
  • 4. Configure meeting policies
  • 5. Plan for Microsoft Teams Rooms
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Configure Teams Phone policies
  • 3. Plan for Teams Phone deployments
  • 4. Configure emergency calling policies
  • 5. Plan for Teams Phone with PSTN connectivity
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Monitor user adoption analytics
  • 3. Generate call quality reports
  • 4. Analyze usage reports
- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Troubleshoot audio/video issues
  • 3. Analyze meeting usage reports
  • 4. Monitor meeting quality
  • 5. Monitor Teams Rooms health
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor SBC health
  • 3. Troubleshoot call issues
  • 4. Analyze call analytics
  • 5. Monitor call quality
- Manage compliance and security
  • 1. Configure information barriers
  • 2. Manage security and compliance for Teams Phone
  • 3. Configure retention policies for calls and meetings
  • 4. Configure recording policies
  • 5. Configure compliance recording
Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure event group roles
  • 3. Manage live event policies
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure live captions and transcription
  • 3. Configure audio conferencing
  • 4. Configure meeting templates
  • 5. Configure meeting settings
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Manage Teams Rooms devices
  • 3. Configure Teams panels
  • 4. Configure Teams Rooms accounts
  • 5. Plan for Microsoft Teams Rooms
Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Configure voice routing policies
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Direct Routing
- Configure Teams Phone
  • 1. Configure call hold music
  • 2. Configure call park policies
  • 3. Configure location-based routing
  • 4. Configure caller ID policies
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q10-Q15):

NEW QUESTION # 10
Drag and Drop Question
A user uses the Microsoft Teams client on a Windows device.
The user reports call quality issues.
You need to send the diagnostics logs to Microsoft support to troubleshoot the issues.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 11
You have a Microsoft Teams Phone deployment.
You need to deploy a Teams device named Device1 trial meets the following requirements:
* Autodials a preconfigured call queue when the phone handset is picked up
* Displays the common area phone user interface
Which license should you assign to Device1. and which feature should you enable for Device1? To answer.
select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 12
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps


NEW QUESTION # 13
You have a Microsoft Teams Phone deployment.
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support." You need to add the SBC to the tenant.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
2 - From the Microsoft 365 admin center, add a licensed user that has a UPN to contoso.com domain.
3 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.


NEW QUESTION # 14
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to $False.
Does this meet the goal?

Answer: B


NEW QUESTION # 15
......

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