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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
  • 1. Architecture management
    • 2. Service validation and testing
      • 3. Deployment management
        • 4. Business analysis
          • 5. Information security management
            Topic 2: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
            • 1. Focus on value
              • 2. Optimize and automate
                Topic 3: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
                • 1. Feedback loops and continual improvement
                  • 2. Customer and stakeholder value
                    Topic 4: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                    • 1. The characteristics of high-velocity IT
                      • 2. Digital technology and digital organizations
                        Topic 5: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
                        • 1. Designing and delivering digital products
                          • 2. Operating and improving digital products

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                            ITIL-4-HVIT Test Study Guide & ITIL-4-HVIT Discount

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q99-Q104):

                            NEW QUESTION # 99
                            An organization uses digital technology to support its rapidly-changing business environment.
                            Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
                            Which technique would MOST help to resolve this situation?

                            Answer: C

                            Explanation:
                            AIOps applies machine learning and analytics to automate and enhance IT operations. In a highly dynamic, software-defined infrastructure environment, it helps the team cope with rapidly changing operational demands by detecting patterns, correlating events, and enabling automated responses. This reduces manual effort and improves the ability to manage high volumes of daily operational activity effectively.


                            NEW QUESTION # 100
                            A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
                            Which technique will BEST support the software development team in resolving these issues?

                            Answer: B

                            Explanation:
                            Continual business analysis best supports the team in an unpredictable and fluctuating market, as it ensures ongoing engagement with stakeholders and constant refinement of requirements, reducing the risk of missing valuable features in releases.


                            NEW QUESTION # 101
                            Which TWO statements about the service value chain are CORRECT?
                            1. The service value chain describes the activities that are required
                            to effectively manage products and services
                            2. The service value chain provides a fixed sequence of activities that are required to design products and services
                            3. The service value chain describes a detailed model of the activities performed by each technical team
                            4. The service value chain is a model on which the steps in a value
                            stream are based

                            Answer: D

                            Explanation:
                            The service value chain is a flexible operating model that describes the key activities needed to create value through products and services. It provides a high-level framework for managing work and is used as a foundation for designing value streams. It is not a fixed sequence of steps and does not describe detailed technical team activities.


                            NEW QUESTION # 102
                            How can the 'business analysis' practice contribute to a loosely coupled system architecture?

                            Answer: D

                            Explanation:
                            The business analysis practice contributes to a loosely coupled system architecture by translating user needs into requirements for each component, ensuring components are designed with clear boundaries and interoperability, which supports loose coupling.


                            NEW QUESTION # 103
                            Which describes a digital product?

                            Answer: C

                            Explanation:
                            A digital product is something that is delivered in digital form from a service provider to a service consumer as part of a service offering. It represents a consumable digital asset (such as software, application, or digital content) that provides value to the consumer through its use or access, rather than being a business model or capability.


                            NEW QUESTION # 104
                            ......

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