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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Identify customer personas and stakeholders - Define capabilities from use cases - Gather functional and technical requirements |
| Design | 25% | - Model healthcare entities and data structures - Define integration and migration strategies - Design solutions using best practices - Plan security, compliance, and reporting |
| Deploy | 25% | - Plan pre-deployment and post-deployment activities - Operate and maintain Health Cloud solutions - Manage mobile capabilities |
| Implement | 30% | - Configure OmniStudio components - Install and configure Health Cloud - Build reports and dashboards - Implement integrations and APIs - Customize features and objects - Set up security and access controls |
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NEW QUESTION # 38
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?
Answer: B
Explanation:
The ' Manage Home Health ' permission set license grants users the necessary permissions to plan, manage, and schedule home healthcare visits. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Manage Home Health) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality. The implementation should be tested with representative healthcare data and end- user workflows so that relationships, permissions, automation, and integration behavior remain consistent from the source transaction through the user experience.
Study Guide references/topics:Deploy - Scheduling; Permissions
NEW QUESTION # 39
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Answer: B,C
Explanation:
Advanced Therapy Management is specifically designed to handle multi-step appointment workflows and allows rescheduling individual slots or connected steps across the chain. Advanced Therapy Management coordinates complex personalized-treatment journeys, including multi-step scheduling and therapy orchestration for activities such as apheresis, manufacturing, and infusion. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Book multi-step appointments.; Reschedule part of the appointment chain.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Advanced Therapy Management
NEW QUESTION # 40
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model for these users?
Answer: A,B,E
Explanation:
Payers deploying Health Cloud Contact Center require: (1) Health Cloud Platform PSL for core health entities, (2) Contact Center for Health Cloud PSL for console & record alert features, and (3) OmniStudio User PSL for guided interaction components. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare- specific workflows and integrations. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (OmniStudio User permission set license; Contact Center for Health Cloud permission set license; Health Cloud Platform permission set license) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; Benefits
NEW QUESTION # 41
A clinic is looking to manage its associated physicians within Health Cloud. Which two objects support Salesforce ' s recommended approach to model the doctors in the clinic ' s Health Cloud org?
Answer: B,C
Explanation:
The recommended modern provider model uses a Person Account to represent the physician as an individual and a Healthcare Provider record to represent the professional provider role. Additional objects, such as Healthcare Practitioner Facility and Healthcare Provider Specialty, then model affiliations and specialties without overloading the person record. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Person Account
NEW QUESTION # 42
Which two data exchange standards support clinical data in Health Cloud?
Choose 2 answers
Answer: B,D
Explanation:
Step-by-Step Explanatio n:
Supported Data Exchange Standards:
Health Cloud natively supports modern clinical data standards such as FHIR R4 and traditional messaging formats like HL7 v2 for interoperability and data exchange.
Exact Extract:
"Health Cloud supports industry standards for data exchange, including FHIR R4 and HL7 v2, to enable clinical interoperability with EHR systems and other healthcare platforms." Reference:
Why Not Other Options?
DICOM 3.0: Used for imaging, not clinical data exchange in Health Cloud.
SDTM v3.2: Used for clinical trials data, not general patient/clinical data exchange in Health Cloud.
Conclusion:
FHIR R4 and HL7 v2 are the two standards officially supported for clinical data in Health Cloud.
NEW QUESTION # 43
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