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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	EXIN ITIL 4 Foundation Certification Exam (ITILFNDv4)
Exam Number:	ITILFNDv4
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Managing Professional ITIL 4 Practice Manager
Certificate Validity Period:	No expiry (lifetime certification)
Exam Duration:	60 minutes
Passing Score:	65% (26 out of 40)
Available Languages:	German, English, Portuguese, French, Chinese (Simplified), Spanish, Japanese
Real Exam Qty:	40
Exam Format:	Multiple-choice questions, Online or onsite proctored exam, Closed book exam
Exam Price:	Varies by region (~USD 200–350)
Recommended Training:	ITIL Official Training & Resources AXELOS / PeopleCert ITIL 4 Foundation Training
Exam Registration:	EXIN ITIL 4 Foundation Certification Page PeopleCert ITIL 4 Foundation Official Page
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online proctored exam or authorized test center (onsite)
Pre Condition:	No formal prerequisites required. Basic IT knowledge is recommended.
Official Syllabus URL:	https://www.exin.com/certifications/itil-4-foundation

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The ITIL 4 Foundation certification exam is a computer-based exam that consists of 40 multiple-choice questions. The duration of the exam is 60 minutes, and the passing score is 65%. ITILFNDv4 exam is available in multiple languages, including English, French, German, Spanish, and Japanese.

The ITIL 4 Foundation certification covers a range of topics, including the key concepts of service management, the four dimensions of service management, the ITIL service value system, the ITIL practices, and the ITIL service management framework. ITIL 4 Foundation certification also covers the latest trends and best practices in IT service management, including agile and DevOps methodologies. ITILFNDv4 Exam is designed to test the candidate's knowledge and understanding of the ITIL 4 framework, and passing the exam demonstrates that the candidate has the skills and knowledge necessary to implement and manage IT services using the ITIL 4 framework.

EXIN ITIL 4 Foundation Sample Questions (Q30-Q35):

NEW QUESTION # 30
What are the types of asset management?

A. IT asset management and technical management
B. Operational and technical management
C. IT asset management and software asset management
D. Operational management and IT asset management

Answer: C

NEW QUESTION # 31
Identify the missing words in the following sentence.
When an organization has decided to improve a service, it should start by considering [?].

A. existing information
B. revised processes
C. new methods
D. additional measurements

Answer: A

NEW QUESTION # 32
When should a full risk assessment and authorization be carried out for a standard change?

A. Each time the standard change is implemented
B. At least once a year
C. When an emergency change is requested
D. When the procedure for the standard change is created

Answer: D

NEW QUESTION # 33
Which helps to streamline the fulfilment of service requests?

A. Eliminating service requests which have complex workflows
B. Separating requests relating to service failures from the degradation of services
C. Understanding which service requests can be accomplished with limited approvals
D. Creating new workflows for every service request

Answer: C

NEW QUESTION # 34
Which two practices interact the MOST with the service desk practice?

A. Service request management and deployment management
B. Deployment management and change enablement
C. Incident management and service request management
D. Change enablement and incident management

Answer: C

NEW QUESTION # 35
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