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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Integration | 28% | - Implement search functionality and content tagging - Implement Einstein bots and chat functionality - Configure email and notification templates - Configure SSO and authentication providers - Build and configure Experience Builder pages and components - Integrate external systems via APIs and connected apps |
| Topic 2: Analytics and Monitoring | 13% | - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Implement error handling and logging - Monitor site performance and user engagement |
| Topic 3: Change Management and Training | 13% | - Develop user adoption strategy and documentation - Create training materials and end-user guides - Plan and execute change management activities - Define support processes and escalation paths |
| Topic 4: Discovery and Scoping | 18% | - Define scope and create solution design - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Assess organizational readiness for digital transformation |
| Topic 5: Solution Design and Business Logic | 28% | - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Design Experience Cloud site architecture (themes, templates, branding) - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules - Configure navigation, menus, and site structure |
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NEW QUESTION # 130
A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web.
What could be the possibleissue here?
Answer: C
Explanation:
This permission allows the manager to create, edit, and delete all users in the org, including internal users.
This permission overrides the sharing settings and role hierarchy that normally restrictaccess to user records. To limit the manager's access to only community users, the manager should be given the Manage External Userspermission instead2
NEW QUESTION # 131
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not beregistering deals or participating in any other sales activity.
Which external user license meets these requirements?
Answer: C
Explanation:
Thisuser license allows users to access cases, Knowledge articles, reports and dashboards, and custom objects in a self-service site. It also provides access to Chatter groups and files, and allows users to edit their own profiles. Customer Community Plus users can also use email-to-case functionality and create records that have lookups to accounts or contacts5
NEW QUESTION # 132
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
Answer: C,D
Explanation:
Partner Central and Build Your Own are two templates that ZRS can consider to build the portal for its partners. Partner Central is a template that is designed for managing partner relationships, such as recruiting, onboarding, training, and co-selling. Build Your Own is a template that allows you to create a custom site using Lightning Web Components and other web standards.
NEW QUESTION # 133
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
Answer: B
Explanation:
Content Management in Workspaces is where UMS can create the CMS collection before configuring the CMS Collection component in Experience Builder. Content Management allows UMS to create, manage, and publish content from Salesforce to its customer portal. UMS can create a CMS collection that contains a group of news articles from a workspace and then use the CMS Collection component to display the collection on its site.
NEW QUESTION # 134
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
Answer: C
Explanation:
Before beginning work on these sites, the consultant should notify the stakeholders that the number of both moderation and rate rules exceeds the org limit. Moderation rules are rules that flag orblock content based on keywords, phrases, or patterns. Raterules are rules that limit the number of posts or comments a user can make in a given time period. The org limit for moderation rules is 10 and the org limit for rate rules is 5. Since each site needs 3 moderation rules and 4 rate rules, the total numberof rules for 5 sites is 15 moderation rules and 20 rate rules, which exceed the org limit.
NEW QUESTION # 135
......
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