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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand generative AI fundamentals | 25-30% | - AI concepts in business context
|
| Topic 2: Draft and analyze business content using AI | 25-30% | - Microsoft 365 Copilot productivity workflows
|
| Topic 3: Manage prompts and conversations using AI | 35-40% | - Prompt engineering and interaction management
|
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NEW QUESTION # 86
You ask Microsoft 365 Copilot to create a report based on information from the web. You verify the response and discover that some information is fictional.
What is this an example of?
Answer: D
Explanation:
This scenario is an example of fabrication, which is commonly referred to in generative AI contexts as a hallucination. Fabrication occurs when an AI system generates information that appears credible but is factually incorrect, invented, or unsupported by verifiable sources.
According to Microsoft AI Business Professional guidance, large language models predict text based on patterns learned during training. They do not "know" facts in the human sense. As a result, when asked to generate reports using web-based information, the model may produce plausible-sounding but fictional details if sufficient grounding or reliable sources are not provided.
Deepfake refers specifically to synthetic media such as manipulated images, audio, or video. Overreliance describes a human behavior risk where users trust AI outputs without verification. Prompt injection is a malicious technique designed to manipulate model behavior. Bias refers to systematic unfairness in outputs.
In this case, the presence of fictional information in the generated report directly aligns with fabrication, making option B the correct answer.
NEW QUESTION # 87
A product manager is using Microsoft 365 Copilot to analyze a set of internal documents that describe recent customer feedback about a mobile application. The manager wants Copilot to identify the most common issues customers reported and suggest areas the product team should prioritize.
The manager initially submits the prompt: "Review these documents and summarize them." Copilot generates a high-level summary but does not clearly identify recurring customer issues or actionable recommendations. Which prompt revision would most effectively improve the quality of Copilot's response?
Answer: C
Explanation:
Instruct Copilot to analyze the documents and identify the most frequently mentioned customer issues is correct because effective prompts clearly define the task and the type of analysis required. By specifying that Copilot should identify recurring issues, the user provides clearer guidance that leads to more actionable results.
Reference:
https://learn.microsoft.com/en-us/training/modules/employ-copilot-assistant/3-write-effective-prompts-optimize-copilot-responses
NEW QUESTION # 88
You are a marketing assistant preparing for a budget meeting with your manager.
You need to evaluate key spending and performance trends from the last year to understand which marketing channels deliver the best return on investment (ROI).
What should you use in Microsoft 365 Copilot to achieve the goal? More than one answer choice may achieve the goal. Select the BEST answer.
Answer: C
Explanation:
Evaluating spend and performance trends and determining ROI is a structured analytics task. In Microsoft 365 Copilot, the Analyst agent is designed for quantitative analysis workflows: it can interpret tables, analyze datasets, identify trends over time, calculate metrics (such as ROI), and present results clearly (often including charts or summarized insights). This makes it the best fit when your goal is to compare marketing channels and understand which ones are delivering the strongest return based on last year's data.
Chat (Option B) can help you brainstorm questions or explain results, but it is not purpose-built for deep numeric analysis. The Researcher agent (Option C) is optimized for gathering and synthesizing information from sources and producing research-style outputs, not performing ROI calculations on internal performance data. A notebook (Option D) is useful for organizing files and keeping shared reference material across related conversations, but it does not itself perform the analysis-you would still need an analysis-capable agent.
Therefore, the best choice to evaluate spending and performance trends and calculate ROI is the Analyst agent .
NEW QUESTION # 89
Hotspot Question
Select the answer that correctly completes the sentence.
Answer:
Explanation:
Explanation:
Box: deleted immediately
If you start a temporary chat in Microsoft 365 Copilot, and then start a new chat, all the prompt and responses from the temporary chat will be___________ When using the Temporary Chat feature in Microsoft 365 Copilot, all prompts and responses from that session are designed to be immediately discarded and not saved to your chat history once the session is closed or a new chat is initiated. This feature is specifically designed for sensitive or one-time, non-saved inquiries.
Key details about Temporary Chat in Copilot:
Privacy & Data: It ensures no data is stored in the chat history, making it ideal for testing prompts or sensitive questions.
Activation: It must be enabled via settings, specifically under personal settings, to be active during the session.
Alternative: If not using temporary chat, Microsoft 365 Copilot generally retains interaction history to allow users to pick up where they left off.
NEW QUESTION # 90
Hotspot Question
You are a business user who uses Microsoft 365 apps and services, including Microsoft Teams.
You have a work account.
You want to use Microsoft 365 Copilot to help with meetings.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Yes
Yes - Copilot can answer questions about Teams meeting that you are NOT invited to.
Microsoft 365 Copilot can answer questions about Teams meetings you did not attend, provided the meeting was recorded, transcribed, and you have access to the meeting content within your organization. Copilot utilizes the meeting's transcript to generate summaries, identify action items, and answer specific queries post-meeting.
Key details regarding this functionality:
Access Requirements: You must have access to the meeting transcript and recording, generally requiring it to be an internal meeting where you have permission to view the shared content.
Post-Meeting Access: After a meeting concludes, Copilot can be used in the Teams chat or calendar to ask questions about the discussion, even if you were not on the invite list.
Functionality: Copilot can summarize key discussions, highlight decisions, and list action items by analyzing the transcript.
Limitations: It cannot access private, unrecorded, or untranscribed meetings. Also, it cannot summarize images, Loop components, or files shared in the chat.
This capability is designed to help users catch up on missed meetings or gain insights from relevant discussions they were not invited to, as long as they have the appropriate organizational permissions.
Box 2: Yes
Yes - Copilot can provide summaries and answer questions about chat messages, channel posts, and Teams meetings.
Microsoft 365 Copilot in Teams acts as an AI-powered assistant for meetings, chat messages, and channel posts, providing summaries and answering specific questions.
Key Capabilities in Teams:
*-> Meeting Summaries & Actions: Copilot can generate a "Recap" of meetings, including a summary of discussions, identification of key decisions, and a list of action items with owners.
Real-Time Meeting Assistance: During a live meeting, you can ask Copilot to summarize what you missed, highlight areas of agreement or disagreement, or list open questions.
*-> Chat and Channel Conversation Summaries: For long chat threads or channel conversations, Copilot can summarize the, highlight key points, and identify unanswered questions or takeaways.
*-> Answering Specific Questions: You can ask questions about past conversations, such as
"What did [person] say about the budget?" or "Show me the links shared in this chat".
Preparing for Meetings: Before a meeting, Copilot can help you prepare by summarizing relevant documents, emails, and past chat history related to the meeting topic.
Integration with Microsoft 365: Summaries, notes, and action items generated by Copilot can be exported to Word or Planner for further collaboration.
Box 3: Yes
Yes - Copilot can provide a summary of all upcoming Teams meeting details you are invited to next week.
Microsoft 365 Copilot can provide a summary of your upcoming meetings for the next week. By searching your calendar, it can generate a list that includes meeting dates, times, and participant details.
How to Get Your Weekly Summary
You can access this overview by opening Copilot in Microsoft Teams or Microsoft 365 Chat and using prompts such as:
"What do I have coming up this week?"
"What do I have coming up next week?"
"Summarize my meetings for next week into a table with dates and attendees."
NEW QUESTION # 91
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