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| Section | Objectives |
|---|---|
| Topic 1: Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Continuous improvement - DevOps culture - Lean practices - Agile methods |
| Topic 2: Understand High-Velocity IT Concepts | - IT transformation - High-velocity IT - Digital transformation - Digital products - Digital technology - Digital organization |
| Topic 3: High-Velocity IT Techniques and Practices | - Cloud computing - Security and risk management - Testing and validation - Automation - Architecture and design |
| Topic 4: Contribute to Value with Digital Products | - Fast development - Valuable investments - Assured conformance - Co-created value - Resilient operations |
| Topic 5: Digital Product Lifecycle | - Service value creation - Digital product lifecycle - ITIL operating model - Value streams |
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NEW QUESTION # 35
What does a digital organization have to do to create or maintain a competitive advantage?
Answer: C
Explanation:
A digital organization must deliver innovative new products and services quickly and reliably to create or maintain a competitive advantage, as speed and innovation are critical differentiators in digital markets.
NEW QUESTION # 36
A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?
Answer: A
Explanation:
ChatOps brings people, tools, processes, and automation together in a shared conversational platform. Because actions and their results are recorded in a common channel, situational awareness improves, knowledge is shared automatically, and an auditable record of activity is created as a by-product of normal work.
NEW QUESTION # 37
A provider has researched a market opportunity, created an initial product concept, built a pilot version, and gathered feedback from early adopters.
Which stage of the digital product lifecycle is the provider MOST clearly operating in?
Answer: A
Explanation:
The activities described are focused on creating and refining the product offering itself.
Researching the opportunity, building a pilot, and learning from early adopters all fall within the obtain/build area of the lifecycle from the provider's perspective.
NEW QUESTION # 38
An organization is going through a digital transformation. With the increased importance of digital services, the organization needs to ensure a balance between time to market and high reliability.
How does the 'architecture management' practice support this?
Answer: A
Explanation:
The architecture management practice would recommend iteratively moving application functionality to microservices, as this reduces tight coupling, increases flexibility, and allows more frequent and safer changes to the system.
NEW QUESTION # 39
A software development team works in a heavily-regulated organization that is undergoing a digital transformation. The team carried out a pilot to demonstrate that CI/CD could significantly reduce the lead time for making quality changes. Although impressed with the results, the organization's leadership team has concerns and is unwilling to support the use of CI/CD until their concerns are addressed.
Which are the TWO MOST LIKELY reasons for the leadership team's concerns?
1. The pilot did not adequately address governance, risk, and
compliance issues
2. The organization is focused on innovation and lead time is not a
priority
3. Leaders desire smaller, more frequent, and more reliable deployments
4. The company's policies require that Dev, testing and Ops are
separated duties
Answer: B
Explanation:
Leadership in a heavily regulated organization would likely be concerned that the pilot did not address governance, risk, and compliance issues (1) and that company policies require separation of duties between Dev, testing, and Ops (4). These are common regulatory and control-related barriers to adopting CI/CD.
NEW QUESTION # 40
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