CIS-ITSM Valid Test Duration & CIS-ITSM Exam Brain Dumps

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The CIS-ITSM Certification is designed for IT professionals who are interested in implementing and managing ServiceNow ITSM solutions. CIS-ITSM exam tests the candidate's knowledge and skills in various areas, including incident management, problem management, change management, service level management, and configuration management. Certified Implementation Specialist - IT Service Management certification is proof that the candidate has the expertise to configure and customize the ServiceNow ITSM platform to meet the unique needs of their organization.

ServiceNow is a cloud-based platform that offers a variety of software solutions to help organizations streamline their workflows and enhance their IT service management capabilities. The Certified Implementation Specialist - IT Service Management (CIS-ITSM) Certification Exam is designed to validate a candidate's proficiency in implementing and managing ServiceNow ITSM solutions.

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ServiceNow is a leading provider of cloud-based solutions for IT service management, providing organizations with the ability to streamline and automate their IT operations. The ServiceNow CIS-ITSM Certification Exam is designed to validate the skills and knowledge of IT professionals in implementing and managing IT service management solutions using ServiceNow.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q182-Q187):

NEW QUESTION # 182
Which of the following are valid problem tasks types? (Choose all that apply.)

A. General
B. Implementation
C. Assessment
D. Investigation
E. Root Cause Analysis

Answer: A,E

NEW QUESTION # 183
Which of the following is NOT an option in the incident's Resolution code drop down list?

A. Not Resolved (Too Costly)
B. Solved (Work Around)
C. Canceled by caller
D. Solved Remotely (Permanently)

Answer: C

Explanation:
Explanation
All the listed options are actual options in the Resolution code field except the "Canceled by caller".

NEW QUESTION # 184
What will be the new state once you click on the "Mark Duplicate" button in the problem form?

A. Closed
B. Duplicated
C. Canceled
D. Resolved

Answer: A

NEW QUESTION # 185
The Knowledge [kb_knowledge] table is extended from _________ .

A. Task [task]
B. No table; It is a Base Table
C. Configuration Item [cmdb_ci]
D. Knowledge Base [kb_knowledge_base]

Answer: D

Explanation:
Explanation
Knowledge [kb_knowledge] is a base table; it does not extend another table

NEW QUESTION # 186
Which of the following is a potential benefit of implementing incident management?

A. Reduction in the time to fulfill requests
B. Reduction in the time services are unavailable
C. Reduction in the number of duplicate configuration items
D. Reduction in the number of incidents caused by changes

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION # 187
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