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| Certification Vendor: | Check Point |
|---|---|
| Exam Name: | Check Point Certified Troubleshooting Expert - R81.20 |
| Exam Number: | 156-587 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Related Certifications: | Check Point Certified Security Expert (CCSE) Check Point Certified Security Administrator (CCSA) |
| Passing Score: | 70% |
| Exam Format: | Scenario-based, Multiple choice |
| Available Languages: | English |
| Exam Price: | $200 USD |
| Real Exam Qty: | 75 |
| Recommended Training: | Certified Troubleshooting Expert (CCTE) R81.20 Official Course |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | CheckPoint 156-587 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: CCSA R81.20 and CCSE R81.20 certifications or equivalent experience; 2+ years of hands-on experience with Check Point solutions |
| Official Syllabus URL: | https://www.checkpoint.com/training-and-certification/certification/ccte/ |
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NEW QUESTION # 27
What is the best way to resolve an issue caused by a frozen process?
Answer: A
Explanation:
When a process is frozen (hung or unresponsive), the typical method to resolve it is to kill the process. On Check Point, you can use cpwd_admin kill -name <ProcessName> or a standard Linux kill -9 <PID> command if necessary. You then allow CPWD (the Check Point watchdog) to restart it, or manually restart it if needed.
Other options:
A . Power off the machine: This is too drastic and not recommended just for a single frozen process.
B . Restart the process: While this sounds viable, you typically must kill the frozen process first, then let WatchDog or an admin restart it.
C . Reboot the machine: Similar to powering off-too disruptive for just one stuck process.
Hence, the most direct and standard approach:
"Kill the process."
Check Point Troubleshooting Reference
sk97638 - Explanation of CPWD (Check Point WatchDog) and how to manage processes.
sk43807 - How to gracefully stop or kill a Check Point process.
Check Point CLI Reference Guide - Details on using cpwd_admin commands to kill or restart processes.
NEW QUESTION # 28
When a User Mode process suddenly crashes, it may create a core dump file. Which of the following information is available in the core dump and may be used to identify the root cause of the crash?
i. Program Counter
ii. Stack Pointer
iii. Memory management information
iv. Other Processor and OS flags / information
Answer: A
Explanation:
A core dump file is essentially a snapshot of the process's memory at the time of the crash. This snapshot includes crucial information that can help diagnose the cause of the crash. Here's why all the options are relevant:
* i. Program Counter: This register stores the address of the next instruction the CPU was supposed to execute. It pinpoints exactly where in the code the crash occurred.
* ii. Stack Pointer: This register points to the top of the call stack, which shows the sequence of function calls that led to the crash. This helps trace the program's execution flow before the crash.
* iii. Memory management information: This includes details about the process's memory allocations, which can reveal issues like memory leaks or invalid memory access attempts.
* iv. Other Processor and OS flags/information: This encompasses various registers and system information that provide context about the state of the processor and operating system at the time of the crash.
By analyzing this information within the core dump, you can often identify the root cause of the crash, such as a segmentation fault, null pointer dereference, or stack overflow.
Check Point Troubleshooting References:
While core dumps are a general concept in operating systems, Check Point's documentation touches upon them in the context of troubleshooting specific processes like fwd (firewall) or cpd (Check Point daemon).
The fw ctl zdebug command, for example, can be used to trigger a core dump of the fwd process for debugging purposes.
NEW QUESTION # 29
What information does the doctor-log script supply?
Answer: A
Explanation:
The doctor-log script is a tool that provides information about the logging system and helps to identify and troubleshoot common issues. The script runs automatically every night and generates a report that contains the following information:
* Current and daily average logging rates: This shows how many logs are being generated and received by the log server per second. It can help to monitor the logging performance and identify any spikes or drops in the logging rate.
* Indexing status: This shows the status of the log indexing process, which enables faster and more efficient log searches. It can help to identify any issues with the indexing system, such as delays, failures, or errors.
* Size: This shows the size of the log files and the disk space used by the logging system. It can help to manage the disk space and plan for log rotation and backup.
The doctor-log script also provides some troubleshooting tips and repair options for common logging issues, such as corrupted log files, missing log indexes, or low disk space. The script can be run manually or scheduled to run at a specific time. The script output can be viewed in the SmartConsole or in the log server file system.
References: Check Point Troubleshooting Expert (CCTE) course, Module 2: Logs and Monitoring, Lesson
2.1: Logs and SmartEvent, Slide 19-21.
NEW QUESTION # 30
What command is used to find out which port Multi-Portal has assigned to the Mobile Access Portal?
Answer: D
NEW QUESTION # 31
URL Filtering is an essential part of Web Security in the Gateway. For the Security Gateway to perform a URL lookup when a client makes a URL request, where is the sync-request forwarded from if a sync-request is required?
Answer: B
Explanation:
URL Filtering is an essential part of Web Security in the Gateway that allows the administrator to control the access to web sites based on the site categorization and reputation. For the Security Gateway to perform a URL lookup when a client makes a URL request, the following steps are involved12:
* The URLF Kernel Client is the component that intercepts the URL request from the client and extracts the URL information, such as the host name, the path, and the query parameters. The URLF Kernel Client then checks the local cache to see if the URL has been previously categorized. If the URL is found in the cache, the URLF Kernel Client returns the cached category to the Security Policy and enforces the relevant action. If the URL is not found in the cache, the URLF Kernel Client sends a sync- request to the URLF User Space.
* The URLF User Space is the component that handles the sync-request from the URLF Kernel Client and performs the URL lookup. The URLF User Space first checks the local database to see if the URL has been previously categorized. If the URL is found in the database, the URLF User Space returns the database category to the URLF Kernel Client. If the URL is not found in the database, the URLF User Space sends an async-request to the URLF Online Service.
* The URLF Online Service is the component that handles the async-request from the URLF User Space and performs the URL lookup. The URLF Online Service is a cloud-based service that provides the most updated and accurate URL categorization and reputation. The URLF Online Service queries the Check Point cloud servers to get the category and reputation of the URL, and returns the result to the URLF User Space. The URLF Online Service also updates the local database and cache with the new URL information.
Therefore, the sync-request is forwarded from the URLF Kernel Client to the URLF User Space, if a sync- request is required.
References: Application Control Administration Guide1, (CCTE) - Check Point Software2
1: https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.
10_ApplicationControl_AdminGuide/html_frameset.htm 2: https://www.checkpoint.com/downloads/training
/DOC-Training-Data-Sheet-CCTE-R81.10-V1.0.pdf
NEW QUESTION # 32
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