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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Developing a Business Case | 15% | - Costs, benefits, risks and impact assessment - Purpose and structure of a business case - Alignment with business change lifecycle |
| Topic 2: Establishing the Target State | 15% | - Defining desired outcomes and success measures - Business activity modelling and process design - Defining future requirements and objectives |
| Topic 3: Strategic Context for Business Analysis | 20% | - Organisational vision, mission and objectives - Internal and external environment analysis - SWOT analysis and strategic alignment |
| Topic 4: Designing and Defining the Solution | 15% | - Defining requirements and specifications - Design thinking and solution concepts - Gap analysis and option evaluation |
| Topic 5: Analysing the Current State | 15% | - Investigation techniques and data collection - Identifying problems, gaps and improvement opportunities - Modelling current processes, systems and data |
| Topic 6: Analysing and Managing Stakeholders | 20% | - Engagement and communication strategies - CATWOE and stakeholder perspective analysis - Stakeholder influence, interest and engagement assessment - Stakeholder identification and classification |
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NEW QUESTION # 43
Paula is a business analyst working for a small bespoke furniture manufacturing company. The newly appointed chief executive, Beverly, has asked Paula to lead an initiative to refresh and restate (where necessary) the organization's plan for the next financial year. Paula recently led a planning worksope with senior managers and has made the following notes about issues raised in the worshop:
The company....
a) Aims to supply 10% of the local bespoke furniture market by the end of the financial year.
b) Will Invest In local radio advertising and appoint a creative team to develop an appropriate advertisement c) Will await the final draft of the annual accounts before considering investing in a new range of high-tech chairs.
d) Will adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs e) Recognises that bespoke furniture will always be more expensive than mass-produced, standard furniture Which of these notes will go into her MOST analysis?
Answer: A
Explanation:
The notes that will go into the MOST analysis are a, b and d, as they correspond to the elements of Mission, Strategy and Tactics. The mission is to supply 10% of the local bespoke furniture market by the end of the financial year (a). The strategy is to adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs (d). The tactics are to invest in local radio advertising and appoint a creative team to develop an appropriate advertisement (b). Note c is not part of the MOST analysis, as it is not related to any of the elements.
Reference:
MOST Analysis - What It Is And How To Use It - BusinessAnalystMentor.com MOST Analysis - Part Of The Business Strategy Toolkit - Boardroom Advisors
NEW QUESTION # 44
A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads
'The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with outpatients The introduction of a new telephony software and an online booking system will also require changes to the process' How might these changes be BEST presented to communicate with the scheduling team'?
Answer: D
Explanation:
Explanation
A prototype is a simplified version of a proposed system or product that can be used to demonstrate its functionality and usability to the stakeholders. A prototype can be useful for communicating changes that involve new technology or software, as it allows the users to interact with the system and provide feedback.
Therefore, option D is the best choice, as it would allow the scheduling team to see how the new telephony software and online booking system would work and how they would affect their process. Option A is not a good choice, as a business process model is a graphical representation of the activities, inputs, outputs and resources involved in a business process. It would not show how the new software would work or how the team would be split. Option B is not a good choice, as a business activity model is a high-level view of the business activities that take place within an organisation. It would not show the details of the scheduling process or the new software. Option C is not a good choice, as POPIT is an acronym for People, Organisation, Process, Information and Technology. It is a framework for taking a holistic view of a business situation, but it is not a tool for communicating changes.
References: BCS Practitioner Certificate in BAP Specimen, page 16.
NEW QUESTION # 45
Jayon has been asked to explain the gap analysis process to a new colleague. Which THREE of the following SHOULD Jayon cover?
Answer: A,C,D
Explanation:
Gap analysis is a process of identifying and assessing the differences between the current state and desired state of an organisation or project. It helps to determine what needs to be done to achieve business objectives or solve business problems. Gap analysis typically involves three main steps: understand the existing situation, compare the desired situation and existing situation, and consider possible actions to address the gaps. Therefore, options A, B and C are correct answers, as they cover these steps in gap analysis. Option D is not a correct answer, as defining solutions to close gaps is not part of gap analysis itself, but rather a subsequent step that follows gap analysis. Gap analysis helps to identify what needs to be done, but not how it should be done. Option E is not a correct answer, as delivering solutions to close gaps is not part of gap analysis itself, but rather a final step that follows defining solutions. Gap analysis helps to identify what needs to be done, but not how it should be done or implemented.
NEW QUESTION # 46
You're managing a project for a company developing new software. During the stakeholder analysis, you identify a group of employees that are outside of the business area and scope and have no interest in the project. Some of these employees are due to move into the project business area in 6 months' time.
How would you plot this group on the Power/Interest grid?
Answer: B
Explanation:
On a power/interest grid, stakeholders must be plotted where they actually are now, not where we wish they were or where they may be in the future. In this scenario, the employees are currently outside the business area and project scope and have no interest in the project. They also have no stated ability to influence decisions or outcomes. This places them in the "no or low interest and no or low power/influence" position (low interest, low power). The documented management guidance for this group is that, for day-to-day project work, they can largely be ignored because they have neither a direct interest nor the power to affect the project.
However, the documentation also stresses that stakeholder positions can change over time, so stakeholder analysis should be a continuing activity, with the project team watching for shifts and adapting strategies accordingly. Since some employees will move into the business area in about six months, they may later gain interest (and possibly influence). Therefore, while you still plot them in the low/low quadrant now, you should monitor them and provide occasional, light-touch communications (e.g., newsletters/updates) so they are not surprised when they become more directly affected.
NEW QUESTION # 47
You have been asked to create a Business Case for a project to streamline parcel delivery. The expectation is that the project will lead to substantial year-on-year savings. When considering the Business Change Lifecycle, in how many of its stages would you normally have activity relating to the Business Case?
Answer: D
Explanation:
The Business Change Lifecycle in the documentation comprises five stages (shown in the lifecycle figure and described as the "key areas of activity" needed for successful business change). Business case work is not confined to a single moment; instead, it is revisited through the change effort at multiple decision points. The guidance illustrates this with "decision gates" where the business case is: produced initially, then confirmed after detailed requirements, confirmed once development costs are estimated, revisited before deployment, and later used to check benefits realisation once the new processes/systems are operating.
That pattern means business-case-related activity normally touches every stage of the lifecycle. Early on (Alignment and Definition), the business case is shaped and refined as understanding of problems, scope, and requirements improves. During Design and Implementation, the business case is validated and updated as costs, feasibility, and delivery plans become clearer and as the organisation prepares for change. In Realisation, the business case is used as the baseline for benefits review and to identify follow-up actions where benefits are not yet achieved. Therefore, "5" is the best answer.
NEW QUESTION # 48
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