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CompTIA SK0-005 Exam Syllabus Topics:

TopicDetails

Server Hardware Installation and Management - 18%

Given a scenario, install physical hardware.- Racking
  1. Enclosure sizes
  2. Unit sizes
    - 1U, 2U, 3U, etc.
  3. Rack layout
    - Cooling management
    - Safety
    1. Proper lifting techniques
    2. Rack balancing
    3. Floor load limitations
    - Power distribution unit (PDU)
    - Keyboard-video-mouse (KVM) placement
    - Rail kits

- Power cabling

  1. Redundant power
    - Uninterruptible power supply (UPS)
    - Separate circuits
    - Separate providers
  2. Power connector types
  3. Cable management

- Network cabling

  1. Redundant networking
  2. Twisted pair
  3. Fiber
    - SC
    - LC
    - Single mode
    - Multimode
  4. Gigabit
  5. 10 GigE
  6. Small form factor pluggable (SFP)
  7. SFP+
  8. Quad small form factor pluggable (QSFP)
  9. Cable management

- Server chassis types

  1. Tower
  2. Rack mount
  3. Blade enclosure

- Server components

  1. Hardware compatibility list (HCL)
  2. Central processing unit (CPU)
  3. Graphics processing unit (GPU)
  4. Memory
  5. Bus types
  6. Interface types
  7. Expansion cards
Given a scenario, deploy and manage storage.- RAID levels and types
  1. 0
  2. 1
  3. 5
  4. 6
  5. 10
  6. Just a bunch of disks (JBOD)
  7. Hardware vs. software

- Capacity planning
- Hard drive media types

  1. Solid state drive (SSD)
    - Wear factors
    1. Read intensive
    2. Write intensive
  2. Hard disk drive (HDD)
    - Rotations per minute (RPM)
    1. 15,000
    2. 10,000
    3. 7,200
  3. Hybrid

- Interface types

  1. Serial attached SCSI (SAS)
  2. Serial ATA (SATA)
  3. Peripheral component interconnect (PCI)
  4. External serial advanced technology attachment (eSATA)
  5. Universal serial bus (USB)
  6. Secure digital (SD)

- Shared storage

  1. Network attached storage (NAS)
    - Network file system (NFS)
    - Common Internet file system (CIFS)
  2. Storage area network (SAN)
    - Internet small computer systems interface (iSCSI)
    - Fibre Channel
    - Fibre Channel over Ethernet (FCoE)
Given a scenario, perform server hardware maintenance.- Out-of-band management
  1. Remote drive access
  2. Remote console access
  3. Remote power on/off
  4. Internet protocol keyboard-video-mouse (IP KVM)

- Local hardware administration

  1. Keyboard-video-mouse (KVM)
  2. Crash cart
  3. Virtual administration console
  4. Serial connectivity
  5. Console connections

- Components

  1. Firmware upgrades

- Drives
- Hot-swappable hardware

  1. Drives
  2. Cages
  3. Cards
  4. Power supplies
  5. Fans

- Basic input/output system (BIOS)/Unified Extensible Firmware Interface (UEFI)

Server Administration - 30%

Given a scenario, install server operating systems.- Minimum operating system (OS) requirements
- Hardware compatibility list (HCL)
- Installations
  1. Graphical user interface (GUI)
  2. Core
  3. Bare metal
  4. Virtualized
  5. Remote
  6. Slip streamed/unattended
    - Scripted installations
    - Additional drivers
    - Additional applications and utilities
    - Patches
  7. Media installation type
    - Network
    - Optical
    - Universal serial bus (USB)
    - Embedded
  8. Imaging
    - Cloning
    1. Virtual machine (VM) cloning
    2. Physical clones
    3. Template deployment
    4. Physical to virtual (P2V)

- Partition and volume types

  1. Global partition table (GPT) vs. master boot record (MBR)
  2. Dynamic disk
  3. Logical volume management (LVM)

- File system types

  1. ext4
  2. New technology file system (NTFS)
  3. VMware file system (VMFS)
  4. Resilient file system (ReFS)
  5. Z file system (ZFS)
Given a scenario, configure servers to use network infrastructure services.- IP configuration
- Virtual local area network (VLAN)
- Default gateways
- Name resolution
  1. Domain name service (DNS)
  2. Fully qualified domain name (FQDN)
  3. Hosts file

- Addressing protocols

  1. IPv4
    - Request for comments (RFC) 1918 address spaces
  2. IPv6

- Firewall

  1. Ports

- Static vs. dynamic

  1. Dynamic host configuration protocol (DHCP)

- MAC addresses

Given a scenario, configure and maintain server functions and features.- Server roles requirements
  1. Print
  2. Database
  3. File
  4. Web
  5. Application
  6. Messaging
  7. Baselining
    - Documentation
    - Performance metrics

- Directory connectivity
- Storage management

  1. Formatting
  2. Connectivity
  3. Provisioning
  4. Partitioning
  5. Page/swap/scratch location and size
  6. Disk quotas
  7. Compression
  8. Deduplication

- Monitoring

  1. Uptime
  2. Thresholds
  3. Performance
    - Memory
    - Disk
    1. Input output operations per second (IOPS)
    2. Capacity vs. utilization
    - Network
    - Central processing unit (CPU)
  4. Event logs
    - Configuration
    - Shipping
    - Alerting
    - Reporting
    - Retention
    - Rotation

- Data migration and transfer

  1. Infiltration
  2. Exfiltration
  3. Disparate OS data transfer
    - Robocopy
    - File transfer
    - Fast copy
    - Secure copy protocol (SCP)

- Administrative interfaces

  1. Console
  2. Remote desktop
  3. Secure shell (SSH)
  4. Web interface
Explain the key concepts of high availability for servers.- Clustering
  1. Active-active
  2. Active-passive
  3. Failover
  4. Failback
  5. Proper patching procedures
  6. Heartbeat

- Fault tolerance

  1. Server-level redundancy vs. component redundancy

- Redundant server network infrastructure

  1. Load balancing
    - Software vs. hardware
    - Round robin
    - Most recently used (MRU)
  2. Network interface card (NIC) teaming and redundancy
    - Failover
    - Link aggregation
Summarize the purpose and operation of virtualization.- Host vs. guest
- Virtual networking
  1. Direct access (bridged)
  2. Network address translation (NAT)
  3. vNICs
  4. Virtual switches

- Resource allocation and provisioning

  1. CPU
  2. Memory
  3. Disk
  4. NIC
  5. Overprovisioning
  6. Scalability

- Management interfaces for virtual machines
- Cloud models

  1. Public
  2. Private
  3. Hybrid
Summarize scripting basics for server administration.- Script types
  1. Bash
  2. Batch
  3. PowerShell
  4. Virtual basic script (VBS)

- Environment variables
- Comment syntax
- Basic script constructs

  1. Loops
  2. Variables
  3. Conditionals
  4. Comparators

- Basic data types

  1. Integers
  2. Strings
  3. Arrays

- Common server administration scripting tasks

  1. Startup
  2. Shut down
  3. Service
  4. Login
  5. Account creation
  6. Bootstrap
Explain the importance of asset management and documentation.- Asset management
  1. Labeling
  2. Warranty
  3. Leased vs. owned devices
  4. Life-cycle management
    - Procurement
    - Usage
    - End of life
    - Disposal/recycling
  5. Inventory
    - Make
    - Model
    - Serial number
    - Asset tag

- Documentation management

  1. Updates
  2. Service manuals
  3. Architecture diagrams
  4. Infrastructure diagrams
  5. Workflow diagrams
  6. Recovery processes
  7. Baselines
  8. Change management
  9. Server configurations
  10. Company policies and procedures
    - Business impact analysis (BIA)
    - Mean time between failure (MTBF)
    - Mean time to recover (MTTR)
    - Recovery point objective (RPO)
    - Recovery time objective (RTO)
    - Service level agreement (SLA)
    - Uptime requirements

- Document availability
- Secure storage of sensitive documentation

Explain licensing concepts.- Models
  1. Per-instance
  2. Per-concurrent user
  3. Per-server
  4. Per-socket
  5. Per-core
  6. Site-based
  7. Physical vs. virtual
  8. Node-locked
  9. Signatures

- Open source
- Subscription
- License vs. maintenance and support
- Volume licensing
- License count validation

  1. True up

- Version compatibility

  1. Backward compatible
  2. Forward compatible

Security and Disaster Recovery - 24%

Summarize data security concepts.- Encryption paradigms
  1. Data at rest
  2. Data in transit

- Retention policies
- Data storage

  1. Physical location storage
  2. Off-site vs. on-site

- UEFI/BIOS passwords
- Bootloader passwords
- Business impact

  1. Data value prioritization
  2. Life-cycle management
  3. Cost of security vs. risk and/or replacement
Summarize physical security concepts.- Physical access controls
  1. Bollards
  2. Architectural reinforcements
    - Signal blocking
    - Reflective glass
    - Datacenter camouflage
  3. Fencing
  4. Security guards
  5. Security cameras
  6. Locks
    - Biometric
    - Radio frequency identification (RFID)
    - Card readers
    - Mantraps
    - Safes

- Environmental controls

  1. Fire suppression
  2. Heating, ventilation, and cooling (HVAC)
  3. Sensors
Explain important concepts pertaining to identity and access management for server administration.- User accounts
- User groups
- Password policies
  1. Length
  2. Lockout
  3. Enforcement

- Permissions and access controls

  1. Role-based
  2. Rule-based
  3. Scope based
  4. Segregation of duties
  5. Delegation

- Auditing

  1. User activity
  2. Logins
  3. Group memberships
  4. Deletions

- Multifactor authentication (MFA)

  1. Something you know
  2. Something you have
  3. Something you are

- Single sign-on (SSO)

Explain data security risks and mitigation strategies.- Security risks
  1. Hardware failure
  2. Malware
  3. Data corruption
  4. Insider threats
  5. Theft
    - Data loss prevention (DLP)
    - Unwanted duplication
    - Unwanted publication
  6. Unwanted access methods
    - Backdoor
    - Social engineering
  7. Breaches
    - Identification
    - Disclosure

- Mitigation strategies

  1. Data monitoring
  2. Log analysis
    - Security information and event management (SIEM)
  3. Two-person integrity
    - Split encryption keys tokens
    - Separation of roles
  4. Regulatory constraints
    - Governmental
    - Individually privileged information
    1. Personally identifiable information (PII)
    2. Payment Card Industry DataSecurity Standard (PCI DSS)
  5. Legal considerations
    - Data retention
    - Subpoenas
Given a scenario, apply server hardening methods.- OS hardening
  1. Disable unused services
  2. Close unneeded ports
  3. Install only required software
  4. Apply driver updates
  5. Apply OS updates
  6. Firewall configuration

- Application hardening

  1. Install latest patches
  2. Disable unneeded services, roles, or features

- Host security

  1. Antivirus
  2. Anti-malware
  3. Host intrusion detection system (HIDS)/Host intrusion prevention system (HIPS)

- Hardware hardening

  1. Disable unneeded hardware
  2. Disable unneeded physical ports, devices, or functions
  3. Set BIOS password
  4. Set boot order

- Patching

  1. Testing
  2. Deployment
  3. Change management
Summarize proper server decommissioning concepts.- Proper removal procedures
  1. Company policies
  2. Verify non-utilization
  3. Documentation
    - Asset management
    - Change management

- Media destruction

  1. Disk wiping
  2. Physical
    - Degaussing
    - Shredding
    - Crushing
    - Incineration
  3. Purposes for media destruction

- Media retention requirements
- Cable remediation

  1. Power
  2. Networking

- Electronics recycling

  1. Internal vs. external
  2. Repurposing
Explain the importance of backups and restores.- Backup methods
  1. Full
  2. Synthetic full
  3. Incremental
  4. Differential
  5. Archive
  6. Open file
  7. Snapshot

- Backup frequency
- Media rotation
- Backup media types

  1. Tape
  2. Cloud
  3. Disk
  4. Print

- File-level vs. system-state backup
- Restore methods

  1. Overwrite
  2. Side by side
  3. Alternate location path

- Backup validation

  1. Media integrity
  2. Equipment
  3. Regular testing intervals

- Media inventory before restoration

Explain the importance of disaster recovery.- Site types
  1. Hot site
  2. Cold site
  3. Warm site
  4. Cloud
  5. Separate geographic locations

- Replication

  1. Constant
  2. Background
  3. Synchronous vs. asynchronous
  4. Application consistent
  5. File locking
  6. Mirroring
  7. Bidirectional

- Testing

  1. Tabletops
  2. Live failover
  3. Simulated failover
  4. Production vs. non-production

Troubleshooting - 28%

Explain the troubleshooting theory and methodology.- Identify the problem and determine the scope.
  1. Question users/stakeholders and identify changes to the server/environment.
  2. Collect additional documentation/logs.
  3. If possible, replicate the problem as appropriate.
  4. If possible, perform backups before making changes.
  5. Escalate, if necessary.

- Establish a theory of probable cause (question the obvious).

  1. Determine whether there is a common element or symptom causing multiple problems.

- Test the theory to determine the cause.

  1. Once the theory is confirmed, determine the next steps to resolve the problem.
  2. If the theory is not confirmed, establish a new theory.

- Establish a plan of action to resolve the problem.

  1. Notify impacted users.

- Implement the solution or escalate.

  1. Make one change at a time and test/confirm the change has resolved the problem.
  2. If the problem is not resolved, reverse the change, if appropriate, and implement a new change.

- Verify full system functionality and, if applicable, implement preventive measures.
- Perform a root cause analysis.
- Document findings, actions, and outcomes throughout the process.


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CompTIA SK0-005 exam covers a wide range of topics that are essential for server administrators, including server architecture, installation, configuration, maintenance, troubleshooting, storage, security, and disaster recovery. It also covers the latest server technologies, such as cloud computing, virtualization, and containerization. SK0-005 Exam is designed to test the candidate's ability to manage and maintain servers in a variety of environments, including on-premises, cloud-based, and hybrid environments.

CompTIA Server+ Certification Exam Sample Questions (Q123-Q128):

NEW QUESTION # 123
Winch of the following is a type of replication in which all files are replicated, all the time?

Answer: D


NEW QUESTION # 124
A datacenter technician needs to wire several switches together to increase port capacity. These switches do not have auto-MDI capability. Which of the following types of cable is the technician MOST likely to use to connect the switches together?

Answer: B


NEW QUESTION # 125
Which of the following open ports should be closed to secure the server properly? (Choose two.)

Answer: A,E

Explanation:
The administrator should close ports 21 and 23 to secure the server properly. Port 21 is used for FTP (File Transfer Protocol), which is an unsecure protocol that allows file transfer between a client and a server over a network connection. FTP does not encrypt the data or the credentials that are transmitted, making them vulnerable to interception or modification by attackers. Port 23 is used for Telnet, which is an unsecure protocol that allows remote login and command execution over a network connection using a CLI. Telnet does not encrypt the data or the credentials that are transmitted, making them vulnerable to interception or modification by attackers.
Reference:
https://www.csoonline.com/article/3191531/securing-risky-network-ports.html


NEW QUESTION # 126
A technician is setting up a small office that consists of five Windows 10 computers. The technician has been asked to use a simple IP configuration without manually adding any IP addresses. Which of the following will the technician MOST likely use for the IP address assignment?

Answer: B


NEW QUESTION # 127
A server administrator receives the following output when trying to ping a local host:

Which of the following is MOST likely the issue?

Answer: D

Explanation:
Explanation
A firewall is a network device or software that filters and controls the incoming and outgoing traffic based on predefined rules. A firewall can block or allow certain types of packets, ports, protocols, or IP addresses. The output of the ping command shows that the local host is unreachable, which means that there is no network connectivity between the source and the destination. This could be caused by a firewall that is blocking the ICMP (Internet Control Message Protocol) packets that ping uses to test the connectivity. References:
https://www.comptia.org/training/resources/exam-objectives/comptia-server-sk0-005-exam-objectives (Objective 2.2)


NEW QUESTION # 128
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