ITIL-4-HVIT Test Collection - Printable ITIL-4-HVIT PDF

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Objectives
High-Velocity IT Techniques and Practices	- Testing and validation - Automation - Security and risk management - Architecture and design - Cloud computing
Understand High-Velocity IT Concepts	- IT transformation - Digital transformation - Digital technology - Digital organization - High-velocity IT - Digital products
Guiding Principles for High-Velocity IT	- DevOps culture - Continuous improvement - Application of ITIL guiding principles - Agile methods - Lean practices
Digital Product Lifecycle	- ITIL operating model - Digital product lifecycle - Service value creation - Value streams
Contribute to Value with Digital Products	- Co-created value - Resilient operations - Valuable investments - Assured conformance - Fast development

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q104-Q109):

NEW QUESTION # 104
A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?

A. Resilient operations
B. Fast development
C. Assured conformance
D. Co-created value

Answer: B

Explanation:
Evaluating how effectively users interact with information on a screen supports improvements in usability and user experience design. This directly contributes to faster development by enabling teams to refine interfaces, reduce user friction, and deliver features more efficiently based on feedback, which aligns with the high-velocity IT objective of accelerating development and delivery.

NEW QUESTION # 105
Which behaviour would be encouraged in a lean culture?

A. Be curious and try new things
B. Avoid risk taking and failure
C. Avoid interpersonal relationships
D. Optimize individual tasks

Answer: A

Explanation:
A lean culture encourages continuous improvement, learning, and experimentation. Being curious and trying new things supports discovering better ways of working, validating assumptions, and improving processes through feedback, which is central to lean thinking and value-driven optimization.

NEW QUESTION # 106
An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?

A. Governance requirements no longer apply
B. Components can be changed and released independently
C. Suppliers can be managed without contracts
D. Monitoring becomes unnecessary

Answer: B

Explanation:
A loosely coupled architecture allows individual components to be developed, tested, and deployed without coordinating a release of the entire system. This reduces dependencies between teams, shortens lead time for changes, and limits the impact of failures to smaller parts of the service.

NEW QUESTION # 107
A service provider has engaged with a new service consumer who requires a mobile app to be developed so that they can exploit new markets. The service provider has appointed product owners to ensure that investments in new digital products are property justified.
How can the 'relationship management' practice help the product owners to achieve this objective?

A. By assessing and comparing investment proposals for the services that the organization offers to its consumers
B. By using the concept of a minimum viable product to establish the technical and environment architecture
C. By identifying and involving the service consumer stakeholders in establishing priorities for the mobile app
D. By ensuring that the deployment of infrastructure components is not delayed by unnecessary procedures and approvals

Answer: C

Explanation:
The relationship management practice focuses on establishing and maintaining strong connections with stakeholders to ensure mutual understanding of needs, expectations, and priorities. By identifying and actively involving service consumer stakeholders, product owners can better understand business priorities for the mobile app, ensuring investments are properly justified and aligned with what delivers the most value to the consumer.

NEW QUESTION # 108
In the context of high-velocity IT, which statement about the 'four dimensions of service management' is CORRECT?

A. Using automated tools supports the need to deliver digital products quickly and reliably
B. Controlling suppliers' investments and policies reduces the risks of cloud-based services
C. Differentiating digital technologies are best managed by a centralized IT organization
D. Making quick decisions without getting slowed down by data analysis enables agility

Answer: A

Explanation:
In high-velocity IT, using automated tools directly supports the need to deliver digital products quickly and reliably, aligning with the four dimensions of service management (organizations/people, information/technology, partners/suppliers, and value streams/processes).

NEW QUESTION # 109
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