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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 1 year (renewable annually via free online assessment) |
| Available Languages: | German, Portuguese (Brazil), French, English, Japanese, Spanish (Latin America), Chinese (Simplified), Korean |
| Real Exam Qty: | 40-60 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Fundamentals (CRM) Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate |
| Exam Price: | USD 165 (may vary by region) |
| Passing Score: | 700 / 1000 |
| Exam Format: | Multiple choice, Drag and drop, Best answer, Case studies |
| Recommended Training: | Dynamics 365 Field Service Documentation Microsoft Learn MB-240 Learning Path |
| Exam Registration: | Microsoft Certification Exam Registration Pearson VUE Microsoft Exams |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored via Pearson VUE or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites, but recommended familiarity with Dynamics 365 fundamentals and field service concepts |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/d365-field-service-functional-consultant-associate/ |
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The MB-240 exam is a comprehensive test that covers a broad range of topics related to the field service functional consultant role. MB-240 exam is divided into several sections that evaluate the candidate's knowledge of various aspects of Dynamics 365 field service. MB-240 exam measures the candidate's ability to configure and manage the field service application, including components such as service scheduling, resource management, work order management, inventory management, and billing management. Candidates must also demonstrate their knowledge of how to implement field service functionalities in Dynamics 365.
Microsoft MB-240 certification exam is a challenging exam that covers a broad range of topics related to the Dynamics 365 Field Service application. MB-240 Exam consists of 40-60 multiple-choice questions, and candidates are given 120 minutes to complete the exam. MB-240 exam questions are designed to test the candidate's knowledge of Dynamics 365 Field Service, including topics such as work order management, inventory management, scheduling and dispatch, and customer service.
Microsoft MB-240 exam is designed for individuals who wish to become Dynamics 365 Field Service Functional Consultants. As a certification exam, MB-240 is intended to validate the candidate’s knowledge and skills in implementing, configuring, and managing Dynamics 365 Field Service solutions. MB-240 exam also tests the candidate’s ability to communicate with stakeholders, manage resources, and collaborate with other teams.
NEW QUESTION # 128
Your company recently enabled a self-service scheduling portal for your customers to schedule appointments.
You need to explain how a portal access request can be sent manually to your customers to access the portal.
Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 129
You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours.
You need to set the estimated duration to 1 hour.
What two actions can you take? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: B,C
NEW QUESTION # 130
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.
Solution: You select the resource in the Restricted Resources field within the Schedule Assistant filter every time you book a work order for Adventure Works.
Does this meet the goal?
Answer: B
NEW QUESTION # 131
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are implementing a Microsoft Dynamics 365 Field Service solution for a client.
The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should not be stored directly on the work order. It should only be visible when the Customer Asset is selected.
Solution:
1. Create a quick view form on the Customer Asset.
2. Add the Parent Asset and Master Asset to the new quick view form.
3. Add the Customer Asset quick view form to the work order.
4. Publish the customizations.
Does this meet the goal?
Answer: B
NEW QUESTION # 132
Your company is losing money on some of the work orders they have been completing. They want to implement a pricing policy to stop the losses on work orders.
You have been asked to setup the application, where applicable, to ensure that minimum charges and fees are enforced.
Which two options are available for enforcing the pricing policy? Each correct answer presents a complete solution.
Answer: B,C
NEW QUESTION # 133
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