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Salesforce Health Cloud is a healthcare-specific CRM platform that allows healthcare providers to manage patient data, track patient interactions, and provide personalized care. The platform is designed to improve patient outcomes by allowing healthcare providers to collaborate more effectively and provide more personalized care to their patients.
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To become a Salesforce Health-Cloud-Accredited-Professional, candidates must have a solid understanding of Salesforce basics, including data model, security model, user interface, and workflows. They must also have a deep understanding of healthcare industry-specific challenges and regulations, such as patient privacy and data security.
NEW QUESTION # 34
Care Requests seek authorization from a health plan for drugs, services, and admissions. They can also contain request for review, appeals, complaints and grievances. Which Care Request review ensure that a member is getting the right care in timely and cost-effective way?
Answer: E
NEW QUESTION # 35
Which credentials are available to track against providers with standard Health Cloud? (Choose two.)
Answer: A,C
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 36
Which Salesforce object is used to model a Care Plan?
Answer: E
Explanation:
According to the Health Cloud Data Model Developer Guide, Case is the Salesforce object that is used to model a Care Plan. Case is a standard object that represents an issue or request that requires resolution or action. Cases can be used to model care plans by adding custom fields and related objects such as problems, goals, tasks, and timeline events. Account, Lead, Opportunity, and Task are not objects that are used to model a Care Plan.
NEW QUESTION # 37
Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?
Answer: C
NEW QUESTION # 38
A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment.
Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
Choose 2 answers
Answer: C,D
Explanation:
To access a patient's insurance coverage, co-pay, and deductible information in theBenefit Verification componentof Health Cloud, you need to integrate with external systems (e.g., payers or clearinghouses).
Health Cloud provides the Benefit Verification component, which relies on secure API integrations for real- time eligibility and benefits checks.
Step-by-Step Reference:
* Configure the Connection Label with the source system's API details:
* Extract:
"In Benefit Verification setup, specify the Connection Label and configure the external endpoint and API details to connect to the benefit verification source system." (Source: Administer Health Cloud - Benefit Verification Setup)
* Create a named credential to support authenticated callouts:
* Extract:
"Use Named Credentials to securely store authentication settings and endpoint information for callouts to external services (such as clearinghouses or payers) required for benefit verification." (Source: Salesforce Security GuideandAdminister Health Cloud - Benefit Verification)
* Why not A or B?
* TheHCBenVerConnect custom settingis not part of the standard configuration for the out-of- the-box Benefit Verification component.
* Configuring a URI path alone (without API details and credentials) does not enable secure, authenticated communication.
NEW QUESTION # 39
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