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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Foundations |
| Exam Number: | Plat-101 |
| Exam Format: | Multiple Choice, Scenario-based, Multiple Select |
| Exam Duration: | 70 minutes |
| Passing Score: | 62% |
| Certificate Validity Period: | Indefinite (requires annual maintenance) |
| Exam Price: | USD 75 |
| Real Exam Qty: | 40-45 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Associate |
| Available Languages: | English, Japanese |
| Recommended Training: | Prepare for Your Salesforce Platform Foundations Credential |
| Exam Registration: | Official Registration |
| Sample Questions: | Salesforce Plat-101 Sample Questions |
| Exam Way: | Online remote proctored or onsite at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; recommended up to 6 months of Salesforce experience or beginner-level training |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/platform-foundations |
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NEW QUESTION # 73
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
Answer: A
Explanation:
Selecting the personalization button (pencil icon), then clicking and dragging the item name up or down to adjust its location is the correct way to customize the items on the navigation bar, as shown in the screenshot.
NEW QUESTION # 74
A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?
Answer: C
Explanation:
The Education Cloud is the cloud that provides Program Enrollment and Course Connections as standard offerings. The Education Cloud is a set of products and solutions designed specifically for educational institutions, such as schools, colleges, and universities. The Education Cloud includes the Education Data Architecture (EDA), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. Program Enrollment and Course Connections are two features of EDA that allow the user to manage the enrollment and connection of students to academic programs and courses. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees. The Marketing Cloud is a cloud that provides tools for creating and managing personalized marketing campaigns across multiple channels, such as email, social media, web, and mobile.
NEW QUESTION # 75
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?
Answer: C
Explanation:
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently
NEW QUESTION # 76
Which relationship type exists between Accounts and Contacts?
Answer: C
Explanation:
The relationship type between accounts and contacts is a lookup relationship. A lookup relationship links two objects together, but does not affect security, ownership, or deletion. A master-detail relationship is a type of lookup relationship that creates a parent-child relationship between two objects, where the child records inherit the security and ownership of the parent record, and are deleted when the parent record is deleted. A self relationship is a type of lookup relationship that links an object to itself, creating a hierarchy of records.
NEW QUESTION # 77
A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.
Which type of org should they create from within Trailhead?
Answer: A
Explanation:
The type of org that the associate should create from within Trailhead to quickly learn, practice, and develop Salesforce skills is a Playground. A Playground is a free, fully functional Salesforce org that you can use to test and explore the platform. You can create multiple Playgrounds from Trailhead and use them to complete hands-on challenges and projects1. A Developer Edition is a type of org that you can create from the Salesforce website, not from Trailhead. A Sandbox is a type of org that you can create from a production org as a copy of it for testing and development purposes
NEW QUESTION # 78
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