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| Section | Objectives |
|---|---|
| Topic 1: Automation and Integration | - Flow automation for education processes - Integration with external education systems |
| Topic 2: Experience Cloud for Education | - Student and alumni portals - Engagement and communication strategies |
| Topic 3: Education Cloud Fundamentals | - Core concepts of Salesforce Education Cloud - Higher Education and K-12 data models overview |
| Topic 4: Data Management and Security | - Education data architecture and relationships - Security model and access control |
| Topic 5: Student Lifecycle Management | - Recruitment and admissions processes - Enrollment and student success tracking |
| Topic 6: Reporting and Analytics | - Education KPIs and insights - Standard reports and dashboards |
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NEW QUESTION # 185
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
Answer: C
Explanation:
Explanation
Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object that indicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors. References:
https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm&type=5
NEW QUESTION # 186
A consultant needs to import a large volume of records into a university s Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.
Which two temporary actions should the consultant take before importing the data?
Answer: C
NEW QUESTION # 187
Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hubto enable this process.
Which solution should a consultant implement?
Answer: A
Explanation:
Mass Actions allow advisors to send follow-up emails to multiple students at once from the Student Success Hub. Queue Managementis a feature that helps advisors prioritize their tasks and appointments, not send emails. Alerts are notifications that appear on the Student Success Hub to inform advisors of important events or actions, not send emails. References:
https://help.salesforce.com/s/articleView?id=sf.advisor_link_mass_actions.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_queue_management.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_alerts.htm & type=5
NEW QUESTION # 188
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
Answer: A
Explanation:
Explanation
The first thing that the consultant should do to assess the situation is to document solution requirements from the groups involved. This will help the consultant understand the current state, pain points, goals, and needs of each group that uses or will use Salesforce, and how they relate to each other. This will also help the consultant determine whether EDA is a suitable solution for all groups, or whether some customization or integration is needed. Submitting a Salesforce Support case to merge orgs, installing EDA into one of the production environments, and creating a new Salesforce org using EDA as the foundation are not good first steps, because they do not involve gathering requirements from the stakeholders, and they may cause data loss or disruption. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-d
https://powerofus.force.com/s/article/EDA-Migrate
NEW QUESTION # 189
The Advancements Office wants Salesforce to automatically create a supporters ' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
Answer: D
Explanation:
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. References:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm & type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics
NEW QUESTION # 190
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