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Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Tools and Processes15%- CCW, renewal tools and automation
- Renewal workflows and escalation procedures
- Contract management and entitlement verification
- Smart Accounts and licensing frameworks
Customer Success Foundation20%- Health Index and success metrics
- RM role, tasks and RACI framework
- Recurring revenue financial terms
- Success Plan components and RM responsibilities
Leadership and Renewals Process30%- End-to-end renewals motion and account team collaboration
- Upsell / cross-sell opportunity identification
- Quote development, exceptions and order processing
- Risk assessment at T-9, T-6, T-3 milestones
Business Acumen35%- Value communication and tool usage
- Financial terms: CAPEX, OPEX, procurement models
- Available To Renew, contract value and renewal types
- Evaluate customer products and business alignment

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Cisco Renewals Manager Sample Questions (Q66-Q71):

NEW QUESTION # 66
What is the ATR on a $10,000, one-year, recurring-revenue contract? (Choose the best answer.)

Answer: A


NEW QUESTION # 67
Who do Renewals Managers (RMs) work with?

Answer: B


NEW QUESTION # 68
What support should a Renewal Manager take from the Customer Success Manager? (Choose the best answer.)

Answer: B


NEW QUESTION # 69
An RM ' s PXP profile does not include access to the 360 Partner Program tab. What is the operational implication of this access gap?

Answer: D

Explanation:
The 360 Partner Program area within the Partner Experience Platform (PXP) is associated with visibility into Cisco ' s partner-performance framework, particularly the Partner Value Index (PVI) and the metrics used to assess a partner ' s contribution across the customer lifecycle. Therefore, if the RM lacks access to this program area, the principal operational impact is loss of visibility into the PVI scorecard and the renewal- related contribution metrics that affect partner performance.
Cisco identifies PVI as the core measurement framework of the Cisco 360 Partner Program. It assesses partner value through dimensions that include Foundational capabilities, Capabilities, Performance, and Engagement. Cisco specifically states that Performance measures how partners land, retain, and renew customer value. (Cisco Blogs) The current Renewals Manager v2.0 blueprint likewise requires RMs to understand how their role contributes to the Cisco 360 Partner Value Index and Practice Maturity. (Cisco Learning Content) Cisco also describes the enhanced PXP as providing partners with improved visibility into performance, predictability, and progress under Cisco 360. (Cisco Newsroom) Option A concerns Lifecycle Advantage functionality, while B concerns CCW-R permissions; neither depends on access to the Cisco 360 tab. Option D similarly refers to the operational renewals workspace rather than Cisco 360 program-performance visibility.
Therefore, C is correct.


NEW QUESTION # 70
Which task is the responsibility of the Renewals Manager?

Answer: C

Explanation:
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
Identifying and prioritizing renewal opportunities and challenges
Developing and executing renewal strategies and plans
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention Negotiating and closing renewal deals


NEW QUESTION # 71
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