PDF EX-Con-101 VCE | EX-Con-101 Exam Syllabus

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Customization Considerations and Limitations7%- Declarative vs programmatic options
- Limits and governor considerations
- Performance and scalability
Adoption and Analytics5%- Engagement and adoption strategies
- Reporting and dashboards
- Moderation and community governance
Sharing, Visibility, and Licensing17%- Data access and security model
- License types and allocation
- Sharing rules and external visibility
Experience Cloud Basics8%- Experience types and use scenarios
- Use cases and benefits of Experience Cloud
- Platform capabilities and limitations
Templates and Themes10%- Lightning and Visualforce options
- Template selection and configuration
- Theme customization and design
User Creation and Authentication13%- Single Sign-On and identity providers
- External user activation and permissions
- User provisioning methods
Branding, Personalization, and Content15%- Content management and CMS integration
- Personalization and targeted content
- Branding and layout customization
Administration, Setup, and Configuration25%- Deployment and migration
- Site setup and activation
- PRM and service integration

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q102-Q107):

NEW QUESTION # 102
Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.
What should CK consider before taking action as it inactivates and brings on new sites?

Answer: D

Explanation:
This license type allows users to access accounts, contacts, leads, opportunities, orders, price books, products, and custom objects in a partner community. Channel Account users can also register deals and collaborate with UMS on sales opportunities. Channel Account users cannot access reports and dashboards, cases, or Knowledge articles.


NEW QUESTION # 103
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

Answer: A,D

Explanation:
Financial Services Community permission set license is a license type that allows users to accessFinancial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.


NEW QUESTION # 104
Which step denotes the completion of an Experience Cloud site setup?

Answer: A

Explanation:
The step that denotes the completion of anExperience Cloud site setup is activating the site. Activating the site is the final step that makes your Experience Cloud site live and accessible to your users and visitors. Before activating the site, you need to complete other steps such as creating pages, adding components, configuring settings, assigning permissions, and testing functionality. After activating the site, you can still make changes and updates as needed.


NEW QUESTION # 105
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?

Answer: A

Explanation:
A recommended approach for implementing gamification is to use the Missions feature to assign badges to members automatically. Missions are a feature that allows you to create challenges and rewards for your site members based on their actions and behaviors. You can use Missions to define criteria and actions that trigger badges, points, or ranks for your members. For example, you can create a Mission that awards a badge to a member who posts a question, comments on an answer, or likes a post.


NEW QUESTION # 106
No More Homelessness (NMH) and DreamHouse Realty (DR)are working to provide free housing to low- income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?

Answer: A

Explanation:
Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by realtors at DR with social workers at NMH, based on criteria such as record type, field value, or ownership.


NEW QUESTION # 107
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