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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policies and Settings | 22% | - Identity and access management - Security and compliance configurations - Analytics and dashboard usage - Slack Connect and app approval settings |
| Topic 2: Discovery | 10% | - Gather and analyze client requirements - Assess organizational readiness - Communicate Slack value proposition |
| Topic 3: Channel Strategy | 10% | - Design channels for collaboration and workflows - Channel naming conventions and structure - Apply use cases and best practices |
| Topic 4: Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Topic 5: Governance Structure | 8% | - Establish governance policies - Manage workflows and processes - Define admin and owner roles |
| Topic 6: Learning and Enablement | 18% | - Plan and execute rollout strategies - Design training programs for users and admins - Support adoption and troubleshoot issues - Create learning materials and resources |
>> Sample Slack-Con-201 Questions <<
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NEW QUESTION # 76
In a company using Slack, the IT department needs to ensure compliance with data security policies. They need to assign a role that can access audit logs and security tools. Which Slack administrative role is most appropriate for this task?
Answer: D
Explanation:
Org Owners have access to the highest level of settings, including audit logs and security tools, which are crucial for ensuring compliance with data security policies.
NEW QUESTION # 77
You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?
Answer: A
Explanation:
The correct answer is D . The scenario says users are switching between multiple workspaces and feeling overwhelmed. The most effective grid-design recommendation is to apply the 80/20 rule , where users spend most of their time in a primary workspace and only move into additional workspaces for specific, intentional needs. This reduces cognitive load, lowers context switching, and gives users a clearer home base for daily work. Option A is a good design principle, but it is broad and does not directly solve the user behavior problem of frequent workspace movement. Option B is important for scalability, but future growth planning does not immediately reduce workspace-switching friction. Option C, multi-workspace channels, can help certain cross-functional conversations span workspaces, but it is not the best overarching practice for reducing user overwhelm across the grid. The primary-workspace model gives the user a predictable operating pattern:
most work happens in one main workspace, while additional workspaces are exceptions for specialized collaboration.
Reference topic: Grid Design - workspace movement reduction, 80/20 rule, primary workspace model, user experience, and Enterprise Grid usability.
NEW QUESTION # 78
When finalizing a vision statement with a client for their Slack implementation, what aspect is most important to include?
Answer: D
Explanation:
A vision statement should include specific, measurable goals that align with the client's broader business objectives. This approach ensures that the vision for using Slack is clear, achievable, and directly supports the client's overall goals, facilitating a focused and effective implementation.
NEW QUESTION # 79
A new startup is launching Slack for its team. They want to encourage open communication but also maintain some organizational structure. What channel management setting should they initially configure?
Answer: B
Explanation:
This approach encourages open communication through default channels while maintaining organizational structure by limiting channel creation to specific departments, balancing openness with structure.
NEW QUESTION # 80
A retail company wants to use Slack to improve their customer support process. What use case should be highlighted to them?
Answer: D
Explanation:
Setting up a dedicated Slack channel for customer support allows for organized discussion and documentation of issues and solutions, which can improve response time and efficiency in addressing customer queries.
NEW QUESTION # 81
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