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| Certification Vendor: | PECB |
|---|---|
| Exam Name: | QMS ISO 9001:2015 Lead Auditor Exam |
| Exam Number: | ISO-9001-Lead-Auditor |
| Related Certifications: | ISO 9001 Foundation ISO 9001 Auditor ISO 9001 Provisional Auditor |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multi-response, Open-book, Multiple choice, Scenario-based |
| Real Exam Qty: | 40–80 |
| Available Languages: | English, Chinese, Arabic, French, Spanish, Italian, Russian, Portuguese, German |
| Exam Duration: | 180 (120 + 30 for non-native speakers) |
| Exam Price: | $1000 USD |
| Passing Score: | 70% (minimum 28/40 or 56/80 correct answers) |
| Recommended Training: | PECB ISO 9001 Lead Auditor Training Course |
| Exam Registration: | PECB Official Registration |
| Sample Questions: | PECB ISO-9001-Lead-Auditor Sample Questions |
| Exam Way: | Online proctored via PECB Exams app or paper-based at authorized test centers |
| Pre Condition: | Recommended: ISO 9001 Foundation knowledge or certification; no mandatory prerequisites, but experience in quality management is advised |
| Official Syllabus URL: | https://pecb.com/en/education-and-certification-for-individuals/iso-9001/iso-9001-lead-auditor |
>> ISO-9001-Lead-Auditor Valid Test Questions <<
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NEW QUESTION # 182
You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time.
The organisation offers warehousing and export services to customers. Customers are invoiced for the time stock items are stored in the warehouse. Transport to and from the warehouse is controlled by the organisation and approved subcontract transport services are used. The organization does not have its own transport vehicles. Stock items are not purchased by the organisation.
You have gathered audit evidence as outlined in the table. Match the ISO 9001 Clause 8 extract to the audit evidence.
Answer:
Explanation:
Explanation:
The table below shows the possible matching of the ISO 9001 Clause 8 extract to the audit evidence.
Table
Audit evidence
ISO 9001 Clause 8 extract
Four of the 10 pallets of stock sampled in the warehouse were not labelled.
"8.5.2 ... shall use suitable means to identify outputs ..."
A damaged pallet of stock seen in the quarantine area was leaking liquid onto the floor.
"8.7.1 ... shall ensure that outputs that do not conform to their requirements are identified and controlled ..." One of the fork-lift truck drivers had no fork-lift truck driving licence.
"8.5.1 e ... shall include, as applicable ... the appointment of competent persons ..." There was no pest control provision in the warehouse.
"8.5.4 ... shall preserve the outputs during production and service provision ..." Two pallets of temperature-sensitive stock items were being stored at ambient as the chilled storage facility was full.
"8.1 ... shall plan, implement and control the processes ..."
NEW QUESTION # 183
Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. 80% of complaints originate from five shops in the same region. Most of these complaints relate to customer laundry not being cleaned as customers require. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it now. You learn that the shop managers were told to dismiss most of the complaints because of the poor quality of the laundered materials.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
You raised a nonconformity against clause 8.5.1 of ISO 9001.
Based on the scenario, select the three options which best describe the evidence for raising such a nonconformity.
Answer: A,B,C
NEW QUESTION # 184
Auditor competence is a combination of knowledge and skills. Which two of the following activities are predominately related to 'knowledge'?
Answer: A,C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO 19011:2018 - Guidelines for Auditing Management Systems, which is referenced in ISO
9001 Lead Auditor training and practice, auditor competence is defined by a combination of knowledge, skills
, and personal attributes. Here's how each selected option aligns:
* D. Determining what evidence to gather: This activity is rooted in knowledge of audit principles, criteria, and risk-based thinking. It requires an understanding of which types of evidence (documents, records, interviews, observations) are necessary to evaluate conformity to the audit criteria (Clause
7.2.3 of ISO 19011:2018).
* E. Evaluate proposals of corrective actions: This task involves applying knowledge of ISO 9001 requirements, root cause analysis methods, and risk controls to assess whether proposed actions are suitable to prevent recurrence. It demands comprehension of quality management principles and corrective action methodologies, linking it firmly to knowledge.
Other options such as A (Communicate with auditee) and B (Conduct audit meetings) are predominantly skills-based, requiring interpersonal and communication abilities, not theoretical or regulatory knowledge.
C (Determine how to seek evidence) and F (Identify findings) involve both knowledge and skill but are more action-oriented and tied to situational judgment and auditor behavior.
References:
ISO 19011:2018, Clause 7.2.3 - Establishing Auditor Competence
ISO 9001:2015, Clause 9.2 - Internal Audit
ISO 19011:2018, Annex A.1 - Knowledge and skills of auditors
NEW QUESTION # 185
You have been nominated audit team leader of a third-party audit. Which of the following could be the two most relevant objectives of this audit?
Answer: B,E
Explanation:
Evaluate the effectiveness of the management system: This objective involves verifying that the quality management system meets the requirements of a specific standard, such as ISO 9001:2015, and that it achieves the intended results and outcomes. The audit team will collect and analyse audit evidence to determine the degree of conformity and performance of the quality management system23.
*Evaluate the capability of the management system to establish and achieve objectives: This objective involves verifying that the quality management system supports the strategic direction and policies of the organization, and that it addresses the needs and expectations of the interested parties. The audit team will assess the suitability, adequacy, and alignment of the quality management system objectives, and the effectiveness of the planning and implementation processes to achieve them23.
The other options are not the most relevant objectives of a third-party audit, according to the web search results from my internal tool. They may be related to other aspects or types of audits, but they are not the focus of a third-party audit.
Therefore, the correct answer is B and D.
References: 1: Safeguarding Your Business: The Power of Third-Party Security Audits 2: ISO 19011:2018 - Guidelines for auditing management systems 3: Third Party Audit - QMSGurus.com
NEW QUESTION # 186
Which two of the following should be included in an audit plan?
Answer: B,D
Explanation:
According to ISO 19011:2018, clause 6.3.2, an audit plan should include the following information:
The audit objectives, scope, and criteria
The audit team members and their roles and responsibilities
The audit schedule, including the sequence and timings of audit activities, such as opening meeting, document review, interviews, observations, closing meeting, etc.
The expected time and duration of each audit activity and location
The name and contact details of the auditee's representative and other relevant parties The allocation of appropriate resources to support the audit activities The audit methods and techniques to be used, such as interviews, observations, sampling, etc.
The audit documents and records to be prepared and retained
The audit language and communication methods
The audit risks and opportunities and how to address them
The audit follow-up arrangements, if applicable
Therefore, the correct answer is D and F, as they are essential elements of an audit plan. The other options are either irrelevant or optional for an audit plan. References:
ISO 19011:2018(en), Guidelines for auditing management systems, clause 6.3.2 ISO 19011: Guidelines for Auditing Management Systems | ASQ, section "Making audit arrangements" ISO 19011 Management Systems Audit Checklist | Process Street, task 6.3.2
NEW QUESTION # 187
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