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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

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Salesforce Certified Slack Administrator Sample Questions (Q74-Q79):

NEW QUESTION # 74
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)

A. Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.
B. Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.
C. Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.
D. Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.
E. Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.

Answer: A,D

NEW QUESTION # 75
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace.
How should you advise the HR Director use Slack for this use case?
(Select the best answer.)

A. Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.
B. Create a public channel in the HR workspace, and add all hiring managers in the organization.
C. Create a private channel in the HR workspace, and add all hiring managers in the organization
D. Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.

Answer: C

NEW QUESTION # 76
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

A. Change the channel management permission for managing posting permissions in all channels to Everyone.
B. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
C. Change the invitations permission to require Workspace Admins/Owners approval.
D. Change the setting for join and leave messages, so they do not show in channels when employees come and go.

Answer: B

NEW QUESTION # 77
You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about the channel and workspace strategy that will best facilitate collaboration across your company.
What should you do before finalizing your design?

A. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
B. Develop a Champions Network of interested users to help share the design with others.
C. Review the technical requirements for your single sign-on (SSO system to ensure it is compatible with Slack.
D. Survey a selection of end users to determine whether existing knowledge networks are already in place.

Answer: D

NEW QUESTION # 78
You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)

A. #sales-help-services
B. #acme-sales proj finance
C. #help-finance
D. #announcements-team

Answer: C

Explanation:
Slack recommends:
"Channel names should follow consistent naming conventions and use hyphens between words, e.g., help- finance for a help-related finance channel." Option A incorrectly reverses prefix order. Option B uses incorrect formatting. Option D misuses the prefix format as well.
(Reference: Slack Administration Study Guide - Channel Naming Conventions)
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NEW QUESTION # 79
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