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Microsoft MS-721 Exam Syllabus Topics:

SectionObjectives
Manage Teams devices and rooms- Deploy and manage Microsoft Teams Rooms
- Configure certified Teams devices
Configure meetings, conferencing, and collaboration experiences- Configure webinar and live event experiences
- Configure meeting policies and settings
- Manage audio/video conferencing
Configure and manage Microsoft Teams Phone- Configure calling policies and auto attendants
- Manage phone numbers and voice routing
- Configure PSTN connectivity options
Monitor, troubleshoot, and optimize Teams communications- Troubleshoot call quality and connectivity issues
- Analyze usage and performance reports
- Use Teams admin center monitoring tools
Plan and configure Microsoft Teams collaboration and communications systems- Plan network requirements for Teams
- Design Teams collaboration architecture
- Configure Teams policies and settings
Implement security and compliance for Teams communications- Configure compliance policies for Teams
- Manage eDiscovery and audit capabilities

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q227-Q232):

NEW QUESTION # 227
You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/set-mguserlicense?view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add-on-licensing/assign-skype-for-business-and-microsoft-teams-licenses
Topic 3, Contoso, Ltd. (NEW)
Overview
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing [VTC) devices.
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.


NEW QUESTION # 228
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy


NEW QUESTION # 229
You have a Teams Phone deployment that uses Direct Routing and a legacy PBX.
You need to leverage the a PBX during outbound calls from scheduled Teams meeting.
What should you create?

Answer: B

Explanation:
Enable the routing of Teams meeting dial-out calls through Direct Routing Teams meeting dial-out calls are initiated from within a meeting in your organization to PSTN numbers, including call-me-at calls and calls to bring new participants to a meeting.
To enable Teams meeting dial-out routing through Direct Routing to on-network users, you need to create and assign an Audio Conferencing routing policy called "OnlineAudioConferencingRoutingPolicy".
Note:
Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Phone System. With this capability, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client, as shown in the following diagram:

Reference:
https://learn.microsoft.com/en-us/microsoftteams/audio-conferencing-on-network
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan
Topic 1, Contoso
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of retums3a@contoso.com.
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.


NEW QUESTION # 230
You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.
What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-cscallinglineidentity?view=skype-ps Case Study Overview Contoso, Ltd. (NEW)Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium.
All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Planned Changes
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.


NEW QUESTION # 231
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server- certified handsets.
Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Warehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA, along with the sites' existing ISDN trunks.
Currently, users at the company's warehouse in Georgia can call the PA system by dialing
123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client.
Users at the retail sites have the Teams app and an associated data plan installed on their mobile device.
Currently, each retail uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN.
The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Requirements
Planned Changes
Litware plans to implement the following changes:
Maintain the existing emergency call PA integration.
Replace the existing IP-PBX solutions by using Teams Phone.
Consolidate all its PSTN trunks by using region-specific datacenters, whenever possible During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an
E.164 number of +61370105550 will be translated to 03 7010 5550 and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
Minimize the amount of voice traffic over the WAN.
Whenever possible, use natively supported Teams solutions.
Avoid replacing existing analog device adapters and SIP phones.
Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
Ensure that the retail sites can place and receive calls in the event of a WAN failure.
Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
Hotspot Question
You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/set- mguserlicense?view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add- on-licensing/assign-skype-for-business-and-microsoft-teams-licenses


NEW QUESTION # 232
......

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