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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - Identify gaps between requirements and standard capabilities - Document customer business needs, value and vision - Understand current state architecture |
| Topic 2: Solution Design | 36% | - Map Energy and Utilities Cloud components to requirements - Define future state architecture - Design future state business processes - Understand deployment tools and best practices - Validate data model fitment - Define security and data access model |
| Topic 3: Implementation | 38% | - Data migration and integration - Contract management configuration - Order Capture setup - Product and pricing configuration - Initial setup and configuration - Industry-specific component setup - Post-sales process enablement - License and access management |
| Topic 4: Test and Deploy | 13% | - Testing strategy and scenario design - User acceptance testing management - Deployment planning and execution |
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NEW QUESTION # 28
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?
Answer: B
NEW QUESTION # 29
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?
Answer: A,C
Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience. Reference = Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes
NEW QUESTION # 30
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?
Answer: B,D
Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/
NEW QUESTION # 31
Which Energy and Utilities Cloud component includes asset-based ordering, multi-site orders, bundle pricing, usage pricing, attribute pricing, and contextual price adjustment rules?
Answer: A
NEW QUESTION # 32
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers
Answer: C,E
NEW QUESTION # 33
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