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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Create a foundation for intelligent applications | 28% | - Implement responsible AI principles
|
| Topic 2: Build intelligent apps with Copilot and agents | 30% | - Create and manage agents with Copilot Studio
|
| Topic 3: Extend and secure intelligent solutions | 20% | - Deploy, monitor, and maintain solutions
|
| Topic 4: Enhance solutions with AI and automation | 22% | - Use AI Hub models and pre-built capabilities
|
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NEW QUESTION # 30
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
Drag and Drop Question
You need to create the new app based on the requirements.
Which configurations should you use? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Context variable
The new app for the field technicians requires the name of the technician to be persisted on the home screen only.
The correct feature for this requirement is a Context variable.
Screen-Level Scope: Context variables in Power Apps are explicitly designed to hold a temporary state or value that only matters on the current screen.
Isolated Data: Because the requirement explicitly states that the technician's name only needs to be persisted on the home screen only, using a local/context variable ensures the data is isolated and does not occupy unnecessary memory across other pages or screens.
Box 2: Collection
Work orders must be displayed within a gallery.
The correct feature useful for this requirement is a Collection.
Tabular Data Storage: A collection is a specialized local variable in Power Apps explicitly designed to store multi-column data tables, arrays, or groups of records locally.
Gallery Integration: The primary purpose of a Gallery control is to display a list or table of multiple records. Setting the Items property of a gallery directly to a Collection (e.g., ClearCollect(colWorkOrders, WorkOrdersDataSource)) allows you to loop through, manipulate, and cleanly render each work order record.
Box 3: Named formula
Define logic statements.
When writing Power Fx logic inside a model-driven app (such as for Dataverse formula columns or modern commanding), the platform heavily relies on declarative, excel-like calculations.
Named formulas allow developers to define logic statements that automatically recalculate based on their dependencies, without needing manual variable management. They improve app efficiency by calculating values only when they are needed.
Scenario:
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only.
In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Reference:
https://chrisworth.dev/posts/power-apps-variables-mastery-guide/
NEW QUESTION # 31
A company develops and deploys AI-enabled Power Platform solutions across multiple environments.
Environment access is controlled through security groups.
The development team requires Power Platform environments to store, manage, and share the solutions across the company.
All developers require access to the same environment. The environment must be subject to ALM controls.
You need to set up the environments.
Which environment types should you use? To answer, move the appropriate environment types to the correct requirements. You may use each environment type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Build and validate new features - Sandbox; Host stable workloads - Production
A Sandbox environment is appropriate for building and validating new features. It supports development and testing activities while isolating unfinished work from operational users and production data. It can be reset, copied, placed in administration mode, or otherwise managed for lifecycle work without treating it as the stable system of record. A Production environment is intended to host the approved business workload, with controlled access, monitoring, backup, and managed solution deployment. The Default environment is automatically available to users in a tenant and is not the recommended controlled development or enterprise- production boundary. A Developer environment is designed for an individual maker rather than the shared development team described in the scenario. Security groups can restrict membership, but the environment type still needs to reflect its lifecycle purpose. The team should also use solutions and deployment pipelines so validation occurs before production import. The AB-410 Study Guide explicitly asks candidates to
"recommend environment types" and "apply a Microsoft Power Platform solution and ALM strategy." Sandbox for build/validation and Production for stable workloads is the aligned environment architecture.
Study Guide reference/topic: "Design Power Platform solutions - Recommend environment types." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 32
A company is building prompts in Microsoft Copilot Studio to support multiple customer service scenarios.
The company requires prompts to:
# Follow a consistent structure across use cases.
# Be reusable across multiple topics.
# Allow customization for different types of customer requests.
You need to build the prompts.
What should you do?
Answer: D
Explanation:
The maker should select an appropriate template from the prompt library and customize it for each scenario.
Templates provide a consistent starting structure and established prompt pattern while still allowing the instructions, inputs, grounding, and expected output to be adapted to a particular customer request. This balances standardization with scenario-level variation. Model settings influence behavior such as creativity or moderation, but they do not create a reusable prompt structure. Storing prompt text in ordinary topic variables duplicates unmanaged text and does not provide a governed prompt component with its own inputs and lifecycle. Creating unrelated prompts directly inside every topic would repeat structure and make maintenance inconsistent. Customized prompt components should be named clearly, added to solutions, tested against representative inputs, and versioned through ALM. Shared instructions can be kept consistent while scenario- specific requirements remain explicit. The AB-410 Study Guide contains the exact objective "build prompts from templates or from blank." Option D uses the template path for consistency and then applies the customization required for multiple service scenarios.
Study Guide reference/topic: "Create prompts and models in AI Hub - Build prompts from templates." AB-
410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 33
A company uses a model-driven app across multiple departments.
A public view intended only for managers currently exposes sensitive columns and filters to all users.
The view must meet the following requirements:
# Restrict access to the specific public view to managers.
# Display only context-relevant views for other users.
You need to configure view access.
What should you do?
Answer: A
Explanation:
The view should be assigned to the manager security role. The requirement is not to remove access to the underlying table; it is to limit one public view that exposes a sensitive arrangement of columns and filters.
Role-based public-view access allows the maker to associate the view with the manager role so it appears for managers but not for users whose roles are excluded. Table privileges are too broad because they govern operations on table rows and would affect every form, view, and app experience that uses the table. Removing the view from navigation does not prevent users from selecting it elsewhere in the model-driven app, and the Quick Find view controls search-result presentation rather than access to a particular public view. The solution should still confirm that sensitive columns have appropriate column-level security if their values must be protected independently of the view. For the stated visibility requirement, however, the targeted control is the view's role assignment. This maps directly to the AB-410 objective "configure access to forms and views for model-driven apps." Study Guide reference/topic: "Create model-driven apps - Configure access to forms and views." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 34
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company uses a model-driven app.
The company must be able to dynamically control how components of the form behave as users interact with it. The solution must modify the form in real time while the user interacts with the interface.
You need to enforce client-side behavior dynamically.
Solution: Use business rules to show inline error messages.
Does the solution meet the goal?
Answer: B
Explanation:
Correct:
* Use JavaScript to dynamically show and hide columns.
Using JavaScript to dynamically show, hide, or disable columns is an excellent and widely used solution for enforcing client-side behavior in a model-driven app. You achieve this in real time by adding JavaScript web resources and attaching event handlers to the form's OnLoad and OnChange events.
Incorrect:
* Use business rules to show inline error messages.
* Use Power Automate cloud flows to update column values.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/use-main-form-and-components
NEW QUESTION # 35
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