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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Price: | $165 USD |
| Exam Format: | Build list, Case studies, Multiple choice, Drag-and-drop, Active screen |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 40–60 |
| Passing Score: | 700 (out of 1000) |
| Available Languages: | Chinese (Simplified), Japanese, Portuguese (Brazil), French, German, Italian, Spanish, English |
| Recommended Training: | Instructor-led Training: Dynamics 365 Field Service Functional Consultant Microsoft Learn: Dynamics 365 Field Service Learning Path |
| Exam Registration: | Pearson VUE Registration Microsoft Learn Exam Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1–2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
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The test covers various topics, including configuring and managing Field Service, scheduling and dispatching resources, managing inventory and purchasing, and the integration of Field Service with other Dynamics 365 applications. MB-240 Exam evaluates an individual's ability to design and implement solutions that comply with industry best practices, including the ability to implement practices that promote the use of mobile and cloud-based technologies.
NEW QUESTION # 190
Drag and Drop Question
You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
You need to implement an inspection lifecycle as it relates to a work order.
In working with your customer, which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
Answer:
Explanation:
NEW QUESTION # 191
Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app.
You need to ensure this app works for the technicians.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
NEW QUESTION # 192
Drag and Drop Question
Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate resource types.
Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
NEW QUESTION # 193
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Manage field service mobility
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service#download-the-field-service-mobile-app-on-a-phone-or- tablet
NEW QUESTION # 194
You are identifying inconsistencies in recent work order billings.
You find a work order that does not have an Invoice and Actuals posted.
What are two reasons why this may have happened? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: B,C
NEW QUESTION # 195
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