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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

TopicDetails
Topic 1
  • OmniScript: This section explains the structure of OmniScript and the validation process of building OmniScript processes to meet the expectations of customers.
Topic 2
  • Data Tools: This section of the exam covers the explanation of the goal and advantages of Integration Procedures and DataRaptors. It also covers designing and combining processes and related DataRaptors.
Topic 3
  • FlexCards: This section of the exam covers explaining the capabilities, use cases, and the goal of utilizing FlexCards. It also covers designing Flex Cards to make sure that they are according to the needs of customers.
Topic 4
  • Best Fit Solutioning: This section of the exam covers analyzing business needs and ensuring the solutions are designed using OmniStudio tools following best practices. It also covers how to map process requirements to OmniStudio capabilities.

Salesforce OmniStudio-Consultant Certification Exam is designed for professionals who want to demonstrate their skills in implementing and managing the OmniStudio platform. Salesforce Certified OmniStudio Consultant certification exam assesses the individual’s knowledge of the OmniStudio platform, including its configuration, design, and implementation. OmniStudio-Consultant exam is intended for individuals who have experience working with Salesforce and are familiar with its various tools and features.

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Salesforce Certified OmniStudio Consultant certification is a valuable credential that can help individuals advance their careers in the Salesforce industry. Salesforce Certified OmniStudio Consultant certification exam covers a wide range of topics, including Salesforce configuration, data management, and security. Individuals who pass the certification exam have demonstrated their expertise in these areas and are recognized as experts in the Salesforce community.

Salesforce Certified OmniStudio Consultant Sample Questions (Q63-Q68):

NEW QUESTION # 63
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers

Answer: A,D,E


NEW QUESTION # 64
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?

Answer: C

Explanation:
The data source that is needed when using the TypeAhead element is DataRaptor Extract Action. A TypeAhead element is an element that can display a list of suggestions for the user to select from, as they type in a text field. A DataRaptor Extract Action is an action that can retrieve data from a Salesforce object or invoke a Salesforce API, using SOQL queries or Apex methods. The consultant can use a DataRaptor Extract Action as a data source for the TypeAhead element, to get the contact names from Salesforce and display them as suggestions


NEW QUESTION # 65
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers

Answer: C,D


NEW QUESTION # 66
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?

Answer: B

Explanation:
An Integration Procedure is the best data source to use for a FlexCard that needs to provide fields from both an external API and a Salesforce object. An Integration Procedure can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the FlexCard can display data from different sources in one place


NEW QUESTION # 67
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers

Answer: B,C,D

Explanation:
Calculation Procedures & Matrices are used to perform complex calculations based on input data and predefined rules. They are suitable for use cases that involve pricing, rating, scoring, or eligibility determination. Therefore, the use cases that should be implemented using Calculation Procedures & Matrices are:
Use a house's address, size, and age of the building to determine an insurance premium. (This involves rating based on multiple factors) Use location and past usage to determine the monthly cost for an energy product. (This involves pricing based on variable inputs) Use risk factors for an insured item to determine different insurance product options. (This involves scoring and eligibility based on criteria) The use cases that should not be implemented using Calculation Procedures & Matrices are:
Use rules to determine eligible insurance products based on a house's address and age of the building.
(This can be done using Business Rules Engine or OmniScript logic)
Use the product color and capacity to determine the price of a product. (This can be done using simple formulas or lookup tables)


NEW QUESTION # 68
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