Free PDF Quiz Oracle - 1Z0-1064-26 - Oracle Fusion Service 2026 Implementation Professional–Reliable Reliable Exam Tips

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

SectionWeightObjectives
Omnichannel Communications15%- Media toolbar and agent notifications
- Email, chat and CTI configuration
- Work routing and queue setup
Digital Customer Service (DCS)20%- Themes, templates and page customization
- Authentication, profiles and security
- DCS architecture and deployment
Service Request Management25%- SR creation, lifecycle and processing
- Milestones and action plans
- Service catalog and entitlements
- SR categories, assignment rules and routing
Knowledge Management15%- Knowledge base setup and configuration
- Article management and access
Customization, Productivity and Analytics10%- SmartText, hotkeys and audit features
- Application Composer and extensions
- OTBI reporting and integration basics
Fusion Service Overview and Setup15%- Security model, roles and access control
- Functional Setup Manager (FSM) usage
- Service configuration basics

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q22-Q27):

NEW QUESTION # 22
Your customer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?

Answer: B,E,F,G


NEW QUESTION # 23
Digital Customer Service application configuration settings in json.cfg include which four options?

Answer: A,E,F,G


NEW QUESTION # 24
What is the main function of the Data Security Policies?

Answer: D


NEW QUESTION # 25
You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure user self-registration in your DCS application?

Answer: A,C,D


NEW QUESTION # 26
Which two are true characteristics about the lifecycle of a service request?

Answer: A,C


NEW QUESTION # 27
......

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