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| Section | Weight | Objectives |
|---|---|---|
| Workspace Administration | 9% | - Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace |
| User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning |
| Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage default channels and required channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Configure channel management policies |
| Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Configure security policies and compliance settings - Monitor and audit workspace activity - Configure domain and IP restrictions |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Create help channels for user support |
| Fundamentals | 9% | - Understand Slack roles and responsibilities - Differentiate between Slack plans and features - Navigate the Slack Admin console |
| App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory - Configure app permissions and settings |
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NEW QUESTION # 97
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
Answer: B
Explanation:
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)
NEW QUESTION # 98
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
Answer: A
Explanation:
According to Slack's Enterprise Grid admin settings:
"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently." Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.
(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)
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NEW QUESTION # 99
You're a Slack admin reviewing an approval request for an app to be used in your organization.
You notice that a particular app requires permission to "Send messages as @bot." Which bot scope will need to be assigned to the app to grant the requested permission?
(Select the best answer.)
Answer: C
Explanation:
According to Slack's API documentation:
"The chat:write scope allows an app to send messages as @bot into channels, groups, and DMs where the app is authorized." admin.apps:write (B) relates to managing apps, not sending messages. admin.conversations:read (C) relates to reading conversations at admin level. chathistory (D) relates to reading message history.
(Reference: Slack Administration Study Guide - App Scopes and Permissions)
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NEW QUESTION # 100
Which TWO statements are true about workflows? (Choose two.)
Answer: A,B
Explanation:
Slack's Workflow Builder allows users to create workflows without writing code, and Admins have visibility over workflows to maintain governance.
According to Slack documentation:
"Workspace Owners and Admins can view and manage all published workflows in their workspace." "For Enterprise Grid organizations, Org Owners and Org Admins can see workflows across all workspaces." Option A is false - creating a workflow is a quick process requiring fewer than five clicks. Option C is inaccurate because regular members can also view workflows they have access to via Workflow Builder, not just Owners or Admins.
(Reference: Slack Administration Study Guide - Workflow Builder and Admin Controls)
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NEW QUESTION # 101
You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?
Answer: A
Explanation:
Slack guidance emphasizes:
"Default channels help orient new members by exposing them to important organizational channels and reinforcing naming conventions and community norms." A is inaccurate - default channels are typically public (not required for all communication). B is incorrect because default channels cannot be private. C refers to general Slack usage, but not specifically about default channels.
(Reference: Slack Administration Study Guide - Setting Default Channels for Workspaces)
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NEW QUESTION # 102
......
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