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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified OmniStudio Consultant |
| Exam Number: | OmniStudio-Consultant |
| Related Certifications: | Salesforce Certified OmniStudio Developer |
| Exam Price: | USD 200 |
| Certificate Validity Period: | Valid while certification maintenance requirements are completed each release cycle |
| Passing Score: | 68% |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | Japanese, English |
| Sample Questions: | Salesforce OmniStudio-Consultant Sample Questions |
| Exam Way: | Online proctored exam or onsite testing center |
| Pre Condition: | No formal prerequisite. Recommended experience consulting and implementing OmniStudio solutions in customer-facing projects. |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005298970&language=en_US&type=1 |
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Earning the Salesforce Certified OmniStudio Consultant certification demonstrates a professional's expertise in developing and implementing custom solutions using the Salesforce OmniStudio platform. Certified consultants are highly valued by organizations that use Salesforce as they can provide customized solutions that meet their specific business needs. Salesforce Certified OmniStudio Consultant certification also helps professionals enhance their career prospects by demonstrating their skills and knowledge in Salesforce development and customization.
The Salesforce Certified OmniStudio Consultant certification is ideal for individuals who work as consultants, developers, or architects and who are involved in the implementation and customization of Salesforce's OmniStudio platform. It is also suitable for professionals who are looking to advance their career in Salesforce consulting and want to demonstrate their expertise to potential employers.
Salesforce OmniStudio is one such product offered by the company. It is a comprehensive suite of tools designed to help businesses create, manage, and deliver personalized customer experiences across all digital channels. OmniStudio allows businesses to create targeted marketing campaigns, develop responsive websites, and automate customer service interactions through chatbots.
NEW QUESTION # 39
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?
Answer: D
Explanation:
The FlexCard feature that the consultant should recommend to address this issue is Flyouts. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use Flyouts to show some of the data elements and actions that are not essential for the main view of the product information, such as product details, specifications, reviews, etc. This way, the consultant can reduce the clutter on the main FlexCard and improve the user experience
NEW QUESTION # 40
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
Answer: A,B,D
NEW QUESTION # 41
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
Answer: C
Explanation:
Explanation
The feature that can be used to meet this requirement in an Integration Procedure is Loop Block. Loop Block allows the designer to iterate over a collection of data and perform actions on each item. In this case, a Loop Block can be used to loop over each contact record in the list and perform a multi-step calculation using Calculation Actions or Calculation Procedures. Batch Action is not a feature in Integration Procedure, but a type of Action element that can perform bulk operations on data. Conditional Block is used to specify a condition that determines whether the actions inside the block will run or not. DataRaptor Transform Action is used to transform data from one format to another using templates.
NEW QUESTION # 42
Which of the following is a key difference between Integration Procedures and DataRaptors?
Answer: A
NEW QUESTION # 43
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
Answer: A,C,E
Explanation:
Explanation
The three tools that should be used in the solution are DataRaptor Turbo Extract, Integration Procedure, and DataRaptor Load. DataRaptor Turbo Extract can be used to retrieve all open cases that have a case type of
"network issue" from Salesforce in batch mode. Integration Procedure can be used to orchestrate the data flow between Salesforce and the back-office system, as well as trigger an email to the supervisor after the cases have been submitted. DataRaptor Load can be used to write data to the back-office system using REST or SOAP APIs. OmniScript is not needed for this scenario, as there is no user interface involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
NEW QUESTION # 44
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