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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Einstein for Education Cloud | 10% | - Describe Education Einstein capabilities - Determine reporting and analytics solutions for an Education Cloud implementation |
| Topic 2: Student Success and Support | 22% | - Configure Student Success - Explain Advising data model and relationships - Determine the correct tools and methods to support Student Success and Support |
| Topic 3: Stakeholder Management and Ecosystem | 5% | - Explain the Education Cloud Ecosystem - Identify the appropriate stakeholders for a project |
| Topic 4: Advancement | 11% | - Determine the correct tools and methods to support Advancement operations - Explain Advancement data model and relationships |
| Topic 5: Recruitment and Admissions | 17% | - Explain Student data model and relationships - Determine the correct tools and methods to support Recruitment and Admissions - Configure Recruitment and Admissions |
| Topic 6: Education Cloud Settings and Configuration | 20% | - Determine the correct settings and configuration for a deployment - Describe the capabilities of Education Cloud - Explain how to set up and configure an Education Cloud org - Explain the Education Cloud architecture and concepts |
| Topic 7: Education Cloud Integration and Data Management | 15% | - Describe data management considerations - Explain data migration strategies - Determine integration patterns for an Education Cloud implementation |
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NEW QUESTION # 176
The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
Answer: C,D
Explanation:
The consultant should recommend Journey Builder and Salesforce Campaigns to meet the requirement of managing cohorts of prospective students and automating personalized emails. Journey Builder is a tool that allows users to design and automate customer journeys across channels, such as email, mobile, social, and web. Salesforce Campaigns is a feature that helps users track and measure the effectiveness of marketing initiatives, such as email campaigns, events, webinars, etc. By using Journey Builder and Salesforce Campaigns together, the Admissions office can create and execute targeted email campaigns for different segments of prospective students, based on their interests, preferences, behaviors, and interactions. The email campaigns can also be personalized with dynamic content, such as student names, program names, deadlines, etc. Additionally, the Admissions office can monitor and analyze the performance of the email campaigns, such as open rates, click rates, conversions, etc., and optimize them accordingly. Reference: Journey Builder Basics, Salesforce Campaigns, Create and Send Targeted Email Campaigns
NEW QUESTION # 177
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
Answer: D
Explanation:
Explanation
Trailhead is a resource that the consultant can recommend for training users to learn basic Salesforce functionality at their own pace and track lesson completion. Trailhead is an online learning platform that provides interactive and gamified content on various Salesforce topics, such as products, features, skills, and best practices. Trailhead also allows users to earn badges and points as they complete modules and projects, and track their progress and achievements. Trailhead is free and accessible to anyone who wants to learn Salesforce. Power of Us Hub, Trailblazer Community, and Salesforce Einstein are not resources that provide training on basic Salesforce functionality. References:
https://trailhead.salesforce.com/en/home
https://trailhead.salesforce.com/en/content/learn/modules/trailhead_basics
NEW QUESTION # 178
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which three steps should the consultant recommend?
Choose 3 answers
Answer: A,B,C
Explanation:
The consultant should recommend to develop a performance testing strategy, identify areas that may impact governor limits, and log a case with Salesforce Support to increase limits as three steps to prepare for the large increase in users accessing the system at any one time. Developing a performance testing strategy means creating and executing tests that measure how the system performs under different scenarios and conditions, such as load testing or stress testing. Developing a performance testing strategy can help evaluate the system's reliability, scalability, and responsiveness when faced with high user demand. Identifying areas that may impact governor limits means finding and analyzing the code or processes that may consume excessive system resources or exceed the predefined limits set by Salesforce, such as CPU time limit or SOQL query.
NEW QUESTION # 179
A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool.
Which solution set should the consultant recommend?
Answer: A
Explanation:
The consultant should recommend Education Cloud, Experience Cloud, and Marketing Cloud as a solution set to meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. Education Cloud is a product that provides solutions for higher education institutions to manage their recruitment, admissions, student success, and advancement processes. Experience Cloud is a product that allows users to create and manage digital experiences for customers, partners, or employees on any device or channel. Marketing Cloud is a product that allows users to create and manage personalized and targeted marketing campaigns for customers or prospects. The consultant can help the law school leverage Education Cloud, Experience Cloud, and Marketing Cloud to create a branded application portal, engage with prospects across multiple channels, and monitor social media conversations. Education Cloud, MuleSoft Anypoint Platform, Pardot; Education Cloud, Elevate, Experience Cloud; or Education Cloud, Nonprofit Cloud, Marketing Cloud are not solution sets that can meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. Reference:
https://www.salesforce.org/products/education-cloud/overview/
https://www.salesforce.com/products/experience-cloud/overview/
https://www.salesforce.com/products/marketing-cloud/overview/
NEW QUESTION # 180
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
Answer: C
Explanation:
Explanation
The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm. References:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Installation
NEW QUESTION # 181
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