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| Section | Weight | Objectives |
|---|---|---|
| Reports and Dashboards | 15% | - Use analytics for decision making - Build executive dashboards - Configure report sharing and subscriptions - Create and customize Manufacturing Cloud reports |
| Administration and Configuration | 20% | - Customize page layouts and record types - Implement security settings - Set up territory management - Configure product and asset management - Manage users and roles in Manufacturing Cloud |
| Predictable Service Management | 20% | - Track service performance metrics - Implement service case automation - Manage service levels and milestones - Configure service entitlements and contracts |
| Manufacturing Cloud Overview | 10% | - Describe Manufacturing Cloud value proposition - Identify key capabilities and features - Understand use cases for manufacturing organizations |
| Account-Based Forecasting | 20% | - Configure Forecast Trending - Set up forecast sharing and visibility - Manage demand forecasts at account level - Understand forecast adjustment workflows |
| Einstein Activity Capture for Manufacturing | 15% | - Understand data privacy considerations - Synchronize emails and events - Configure Einstein Activity Capture - Manage connected calendars |
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NEW QUESTION # 113
What is required before the analytics for manufacturing App can be created?
Answer: A
Explanation:
Before you create the analytics for manufacturing App, you need to ensure that your data meets some specific requirements. One of these requirements is that at least one record must exist in each of the Manufacturing cloud objects to be analyzed, such as sales agreements, account forecasts, account manager targets, and rebates. Otherwise, the data fails the CRM Analytics check and you see an error message. Having records in these objects ensures that the app can import and display relevant data for your business1. References: Data Required to Create the Analytics for Manufacturing App
NEW QUESTION # 114
Universal Containers (UC) wants to use Sales Agreements to track long-term agreements with its key customers. Along with planned revenue and quantity and actual revenue and quantity, UC needs to track the minimum inventory quantity required. UC's implementation partner has added a new Minimum Inventory number field to the Sales Agreement Product Schedule object.
What else does UC need to do to allow users to see and edit minimum inventory on their agreements?
Answer: B
Explanation:
Minimum Inventory is a custom Sales Agreement metric. Salesforce requires corresponding custom fields on both the Sales Agreement Product and Sales Agreement Product Schedule objects when a metric must be displayed and managed through Agreement Terms.
Because the schedule-level Minimum Inventory field already exists, UC must create the corresponding custom field on Sales Agreement Product and map it to the Sales Agreement Product Schedule field.
Salesforce allows Number, Currency, and Formula fields to participate in these mappings. After the mapping is configured, the metric must be added to a metric group so users can view and edit it in the Agreement Terms table.
The product-level field represents the metric at the Sales Agreement Product level, while the schedule field stores the metric for individual periods. If aggregated behavior is required, Salesforce also supports a Roll-Up Summary field on Sales Agreement Product for Number or Currency values stored on schedules.
Adding the field directly to Sales Agreement does not provide the required product-and-period metric structure. Creating only a product field without mapping it also leaves Manufacturing Cloud unable to treat the two fields as a unified Agreement Terms metric.
Study Guide references/topics: Configure and Build - Sales Agreement Custom Metrics; Field Mapping; Metric Groups; Agreement Terms.
NEW QUESTION # 115
Which two statements are correct about sales agreement cloning?
Answer: A,B
Explanation:
For the standard Clone behavior of a Sales Agreement, Salesforce creates the cloned agreement in Draft status and uses the same Start Date as the original Sales Agreement. Salesforce's current Sales Agreement considerations explicitly document both behaviors.
Standard cloning does not copy the original products and schedules. This distinction matters because Manufacturing Cloud now also provides a separate Deep Clone capability. Deep Clone can copy products, pricing, schedules, custom attributes, and related data into a new independent Sales Agreement. Therefore, the administrator must distinguish between ordinary Sales Agreement cloning and the newer Deep Clone function.
A normally cloned agreement is not automatically Activated because it must proceed through the appropriate Sales Agreement lifecycle, including completion of its configuration and any required approval process. Draft status allows users to modify the cloned record before progressing it through that lifecycle.
Accordingly, for the standard cloning operation described in the question, the accurate characteristics are that the new agreement starts in Draft and inherits the original agreement's Start Date.
Study Guide references/topics: Configure and Build - Sales Agreements; Clone; Deep Clone; Sales Agreement Lifecycle; Draft Status.
NEW QUESTION # 116
The service agents at Universal Containers reported that it takes too long to find information related to contacts and accounts, such as Cases, Assets, Warranties, and Claims.
What should the consultant recommend to make the support process easier?
Answer: A
Explanation:
The Service Console for Manufacturing is specifically designed to give manufacturing customer service representatives a consolidated view of customer, account, asset, warranty, claim, order, case, and engagement information. Rather than forcing an agent to navigate among multiple unrelated record pages, the console brings relevant manufacturing-service information together while preserving the context of the current customer interaction. Salesforce describes it as providing a holistic customer picture and allowing CSRs to manage the service lifecycle from a single interface.
For example, an agent can review order delivery information, asset status, service cases, upcoming engagements, and warranty-related information while working with the customer. Appropriate console components can be configured according to the organization's service processes.
A custom Case Lightning page would improve only the Case experience and would require administrators to reproduce functionality already available in the industry-specific console. The standard Service Console provides general Service Cloud capabilities but does not include the Manufacturing Cloud-specific service components and data context.
Therefore, enabling and configuring Service Console for Manufacturing is the appropriate implementation.
Study Guide references/topics: Configure and Build - Manufacturing Service; Service Console for Manufacturing; Manufacturing Service Experience; Service Agent Productivity.
NEW QUESTION # 117
Universal Containers (UC) uses an Enterprise Resource Planning (ERP) system for order and inventory management. UC would like to give its sales teams the ability to view the order information related to an account without replicating the order information.
Which object type should a consultant use to access account order information?
Answer: B
Explanation:
A consultant should use an external object to access account order information from an ERP system. An external object is similar to a custom object, but the record data is stored outside the Salesforce organization.
By using external objects, the consultant can access the order data in real time via web service callouts, without replicating the data in Salesforce. This way, the sales teams can view the current state of the order information related to an account, without wasting storage and resources keeping data in sync1. A standard Order object or a custom object would require copying the order data from the ERP system to the Salesforce organization, which is not the desired solution for UC. References: 1: External Objects2
NEW QUESTION # 118
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