EX-Con-101 PDF Guide & Sample EX-Con-101 Questions Pdf

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Salesforce EX-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: User Creation and Authentication	13%	- Single Sign-On and identity providers - External user activation and permissions - User provisioning methods
Topic 2: Sharing, Visibility, and Licensing	17%	- License types and allocation - Sharing rules and external visibility - Data access and security model
Topic 3: Customization Considerations and Limitations	7%	- Performance and scalability - Limits and governor considerations - Declarative vs programmatic options
Topic 4: Templates and Themes	10%	- Template selection and configuration - Theme customization and design - Lightning and Visualforce options
Topic 5: Branding, Personalization, and Content	15%	- Content management and CMS integration - Branding and layout customization - Personalization and targeted content
Topic 6: Experience Cloud Basics	8%	- Platform capabilities and limitations - Experience types and use scenarios - Use cases and benefits of Experience Cloud
Topic 7: Adoption and Analytics	5%	- Reporting and dashboards - Engagement and adoption strategies - Moderation and community governance
Topic 8: Administration, Setup, and Configuration	25%	- Deployment and migration - PRM and service integration - Site setup and activation

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q57-Q62):

NEW QUESTION # 57
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

A. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
B. Changing the Salesforce CDN overwritesLDS defaults.
C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.

Answer: D

Explanation:
Salesforce Content Delivery Network (CDN) is a feature that allows you to improve the performance of your site by caching static resources, such as images, JavaScript, and CSS files. However, changing the Salesforce CDN has some implications, such as:
* Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages. You need to redeploy your components after changing the CDN to ensure that they work properly.
* Changing the Salesforce CDN does not affect SAML SSO settings for all custom URLs in that domain.
SAML SSO settings are independent of the CDN settings.
* Changing the Salesforce CDN does not impact the AppExchange packages in the org that use Documents object. Documents object is not affected by the CDN settings.
* Changing the Salesforce CDN does not overwrite LDS defaults. LDS defaults are not affected by the CDN settings.

NEW QUESTION # 58
DreamHouse Realty(DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers

A. Enable "Share on Sites" setting.
B. Map topics to data categories.
C. Map articles to Content Topics.
D. Enable "Automate Topic Assignment" setting.

Answer: A,B

Explanation:
To make Knowledge articles available to site users, you need to map topics to data categories and enable the
"Share on Sites" setting. Topics are labels that you can assign to articles to make them easier to find and organize. Data categories are away of classifying articles based on a predefined hierarchy. You can map topics to data categories, so that when you assign a topic to an article, it automatically inherits the data category visibility settings. The "Share on Sites" setting allows you to share articles with public users on your site.

NEW QUESTION # 59
Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?

A. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce.
B. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers.
C. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data.
D. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data.

Answer: C

Explanation:
This option allows CK to use Google as an external identity provider and enable customers to log in to the site using their Google credentials. CK can also access customers' basic profile data, such as name, email, and picture, by specifying the scopes and attributes in the authentication provider settings. CK can also use the authentication provider to configure single sign-on (SSO) and just-in-time (JIT) provisioning for the site.

NEW QUESTION # 60
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A. Metadata API supports migrating all Communicates settings and features.
B. Metadata API can be used programmatically as well as declaratively.
C. Metadata API is ideal for when the changes are complex.
D. Metadata API is ideal when multiple work streams are involved.

Answer: B,C,D

Explanation:
Three key features of Metadata API are A, B, and C. Metadata API is an API that allows you toretrieve, deploy, create, update, or delete customization information in your Salesforce org, such as custom objects, fields, tabs, or pages. Metadata API is ideal when multiple work streams are involved, because it allows you to manage changes across different environments and teams. Metadata API can be used programmatically as well as declaratively, because it supports both code-based tools and point-and-click tools for working with metadata. Metadata API is ideal for when the changes are complex, becauseit allows you to handle fine- grained customizations and dependencies.

NEW QUESTION # 61
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

A. Chat Agent Guided Setup Flow and Service Console
B. Service Channel and Chatter
C. Service Console andService Channel
D. Experience Builder and Chatter

Answer: A

Explanation:
To configure the chat functionality, the administrator should use the Chat Agent Guided Setup Flow and Service Console. Chat is a feature that allows customers to chat live with support agents from an Experience Cloud site. The Chat Agent Guided Setup Flow is a tool that walks you through the steps of setting up chat, such as creating chat buttons, chat deployments, chat queues, and chat skills. The Service Console is a workspace that allows agents to manage multiple chat sessions, view customer information, and access other tools and resources.

NEW QUESTION # 62
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