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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Develop Individuals and Teams	- Leadership styles and adaptive behaviors - Self-managing and cross-functional teams - Facilitation, coaching, and servant leadership
Topic 2: Understand and Apply the Scrum Framework	- Scrum Team structure and accountabilities - Scrum Events: purpose, flow, and effective execution - Empiricism and Scrum Values - Scrum Artifacts: transparency and definition of 'Done'
Topic 3: Manage Products with Agility	- Stakeholder engagement and customer focus - Product Backlog management and refinement - Value delivery and product strategy alignment
Topic 4: Grow Agile Organizations	- Scaling and agility beyond the team - Organizational design and culture
Topic 5: Develop and Deliver Products Professionally	- Technical risk and quality management - Incremental delivery and continuous improvement

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q59-Q64):

NEW QUESTION # 59
You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem?
(choose the best two answers)

A. You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity.
B. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team's decision.
C. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
D. You go to the Human Resources department and ask them to have a
conversation with the Developer based on the issues the team has raised.
E. At the Sprint Retrospective you observe whether the topic is raised. If it does not happen, you check on how comfortable everybody is with the way team decisions are made.

Answer: A,C

Explanation:
Explanation
A: You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity. This is a good way to foster a positive team culture and improve the relationships among the team members. The offsite activity can help the team to have fun, relax, and bond with each other. It can also create an opportunity for the team to discuss their issues and concerns in a more informal and friendly setting. The Scrum Master can observe whether the problem of disagreement is resolved or reduced after the offsite activity, and provide feedback and support as needed.
E: To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself. This is a good way to empower the team to address their own problems and find their own solutions. The Scrum Master can encourage the team members to speak up and share their perspectives and feelings with the whole team, rather than keeping them to themselves or complaining to others. The Scrum Master can also facilitate the conversation and ensure that it is respectful, constructive, and productive, but not intervene or impose their own opinion or decision.
References:
Scrum Guide 2020, page 13: "The Scrum Master serves the Scrum Team in several ways, including coaching the team members in self-management and cross-functionality." Professional Scrum Master II Course, page 20: "The Scrum Master can help the team to build trust by creating a safe environment where people can express themselves openly and honestly, without fear of judgment or retaliation." Professional Scrum Master II Course, page 21: "The Scrum Master can help the team to resolve conflicts by facilitating dialogue, listening actively, asking powerful questions, and supporting collaborative decision making."

NEW QUESTION # 60
Scrum requires a Definition of Done. Which phrases describe the purpose of the Definition of Done?
(choose the best three answers)

A. It serves to track the percent completeness of a Product Backlog item during the Sprint.
B. During the Sprint it helps the Developers identify the work remaining for an Increment to be ready for release by the end of a Sprint.
C. It creates transparency into the state of the Increment when it is inspected at the Sprint Review.
D. It guides the Developers when creating a forecast at the Sprint Planning.
E. It provides a template for the documentation of the product Increment.
F. It is a checklist to inspect whether the Developers have performed their tasks by the end of a Sprint.

Answer: B,C,D

Explanation:
Explanation
The Definition of Done is a formal description of the state of the Increment when it meets the quality standards required for the product. The purpose of the Definition of Done is to:
During the Sprint, it helps the Developers identify the work remaining for an Increment to be ready for release by the end of a Sprint (B), by providing a clear and shared understanding of what "Done" means for each Product Backlog item and the Increment as a whole.
It creates transparency into the state of the Increment when it is inspected at the Sprint Review, by ensuring that everyone involved in the product development has the same expectations and criteria for evaluating the value, usability, and quality of the Increment.
It guides the Developers when creating a forecast at the Sprint Planning (D), by enabling them to estimate how much work they can realistically complete within a Sprint, based on their capacity, skills, and Definition of Done.
References: : [Scrum Guide], The Definition of Done : [Scrum Guide], The Increment : [Scrum Guide], The Sprint Review : [Scrum Guide], The Sprint Planning

NEW QUESTION # 61
What is a good way for a Scrum Team to ensure that security concerns are addressed and transparent?

A. Delegate the work to an external team.
B. Have the Scrum Team create Product Backlog items for each concern and/or add security concerns to the definition of "Done".
C. Add Security Sprints to resolve security concerns when needed.
D. Create a separate backlog for security items and only work on the items when a specialist becomes available.

Answer: B

Explanation:
The Product Backlog and the Definition of "Done" are artifacts that promote transparency.

NEW QUESTION # 62
Stakeholders are only allowed to meet with the Scrum Team at Sprint Review.

A. False
B. True

Answer: A

Explanation:
Explanation
Explanation:
Getting feedback from Stakeholders is a crucial activity in Scrum. Working with stakeholders frequently ensures the team to focus on the right things to build. Although it is required to have Stakeholders at Sprint Review, they can also engage with the Scrum Team during Product Backlog Refinement, Sprint Planning or during the Sprint if the Scrum Team requires it.

NEW QUESTION # 63
How should requirements be distributed when multiple Scrum Teams work on the same product?
(Choose the best answer)

A. They must be selected from one Product Backlog in such a way that each Scrum Team has an equal volume of requirements per Sprint.
B. The Scrum Teams pull in work from a shared Product Backlog in agreement with the Product Owner and the other teams.
C. The Product Owner decides by providing each team with its own Product Backlog.
D. The Scrum Team with the highest velocity pulls items from an overall Product Backlog first

Answer: B

Explanation:
When multiple Scrum Teams work on the same product, they share one Product Backlog that contains all the requirements for the product. The Product Owner is responsible for ordering and refining the Product Backlog items, but does not assign them to specific teams. Instead, the Scrum Teams pull in work from the Product Backlog in agreement with the Product Owner and the other teams, based on their capacity, skills, dependencies, and Sprint Goals. This way, the Scrum Teams can self-organize and collaborate to deliver a coherent and valuable product Increment.

NEW QUESTION # 64
......

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